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Im thinking about running by their store in Houston and checking out their stuff. Them shipping things FTMFL
What ya ought to do is run by their store and ask them what the hell is up? Ask them why they have swindled sooooo many customers out of their products?
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I really dont see how they have any business at all with all of the post on forums that trash them. Maybe someone should do a Michael Moore kind of thing with them.
Maybe call dumb @ss Al Gore (oops, couldn't help it) and tell him that they contribute to Global Warming, since they create a lot of heat??
Wow, I almost ordered my Procharger from them, but decided to use Texas Hot Rods.
Gotta love THR. NEVER heard a bad word about them on the forum.
They are tops. You can actually call them and talk to a "real,
understanding to your questions, quick and honest answers"
person. Maybe even the sameperson if you ever need to call
them again. I have ordered from them before and would in
the future in a heartbeat. +1 they are forum sponsors and +2
I got a discount for being a forum member.
__________________
NON PUMKIN JACKER
Quote:
Originally Posted by Boozshey
Oh yeah, I forgot Norm was God on here.
Give me a break!!!
Quote:
Originally Posted by Norm Peterson
<rises to the bait>
. . . Definitely not God.
Norm
I got burned by them also for close to 1000$ when all said and done. I agree we should start a anti rpmoutlet group,lol ill even build a basic website for it, i f..king hate that place, worst customer service on earth. How are they still in buisness? Anybody ever contact better buisness bureu on them, thats what visa told me to do , cause of there dumb request number that you cant even get cause knowbody answers the phone.
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.
Original Business Start Date: 03/14/98 Principal: Michele Boyd, Marketing Director Phone Number: 281-261-6244 Fax Number: 281-261-9031 Web Site Address:www.rpmoutlet.com Membership Status: This company is not a BBB member Type of Business: Internet Services
Business Services (General)
Additional Business Names:
RPM Outlet
CUSTOMER EXPERIENCE
Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s).
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
The BBB processed a total of 122 complaints about this company in the last 36 months, our standard reporting period. Of the total 122 complaints in the last 36 months, 83 of those were closed in the last 12 months.
Complaints Concerned
Advertising Issues: 4
Outcome of all complaints -
Resolved: 1; Unresolved: 1; Administratively Closed: 1;
No Response: 1
Sales Practice Issues: 1
Outcome of the complaint -
Administratively Closed: 1
Delivery Issues: 28
Outcome of all complaints -
Resolved: 9; Unresolved: 3; Administratively Closed: 1; No Response: 15
Service Issues: 5
Outcome of all complaints -
Resolved: 3; No Response: 2
Customer Service Issues: 2
Outcome of all complaints -
No Response: 2
Product Issues: 15
Outcome of all complaints -
Resolved: 7; Unresolved: 3; Administratively Closed: 2;
No Response: 3
Refund or Exchange Issues: 61
Outcome of all complaints -
Resolved: 8;
Unresolved: 4; Administratively Closed: 2; No Response: 47
Billing or Collection Issues: 6
Outcome of all complaints -
Resolved: 4; Administratively Closed: 1; No Response:
1
ADDITIONAL TRADENAMES, ADDRESSES AND TELEPHONE NUMBERS
This business also uses the following names, addresses and/or telephone numbers:
(847) 788-8272
RPM OUtlet.com
This is not necessarily a complete list.
REPORT DATE: 09/26/2007
COPYRIGHT DATE: 2007 BBB of Metropolitan Houston
The information in this report has either been provided by the company, or has been compiled by the BBB from other sources.
STANDARD DISCLAIMER
As a matter of policy, the BBB does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
If you choose to do business with this company, please let them know that you contacted the BBB for a report.
BBB reports may not be reproduced for sales or promotional purposes.
ORIGINAL: pascal
Maybe call dumb @ss Al Gore (oops, couldn't help it) and tell him that they contribute to Global Warming, since they create a lot of heat??
__________________
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RE: Bad experience with RPM Outlet!
