I received my hood and scoops a few weeks back and this is mt experience. The red Ram Air hood above is mine and to start off it took 2 months for me to receive it. I bought the hood and side scoops from them off of e-bay. After about a month I was told the hood had shipped and it would be going through Greyhound freight and this would take a while. Well a few weeks passed by and was told it would be there next week and then the next week. Finally it shows up UPS I was told that they would deliver which was fine. The driver procedes to tell me I owe them $190 for shipping I am like WTF I already paid shipping. He calls in to ask and I am like man screw it here is a check I just want my hood and am not waiting any longer. So I look at the shipping info and find out the hood left the North East like 4 days ago. The driver was saying there is no way a box will take a month or more to get there so this means that the Devils dropped it off locally at Greyhound then it sat locally for 3 weeks and went to UPS and got to me in 4 days. Possible I will give them that...
Ok so we unpack the box and the hood is bubble wrapped and it is undamaged so I set it aside, the scoops are there too. The painting is ok I would not call it show quality by any means. There is some areas that feel a little rough inside the scoop and at the front edge of the hood but hey I can deal with it I am not looking for show quality. The scoops are the same they are not finished very well I mean if you can see in them they should be done nice inside and again prep work around the edges is not great. Not show quality again...
Anyway I have the parts sitting there and decide to take the scoops to my local shop to install as they were putting in my Charge deletes and a couple other things. They put them on and notice the paint does not match to well it is off but not by a mile but still it could be close. I do notice that the areas that were not prepped well stick out but its ok my car isnt a show car.
Get my car back and wife gets back from vacation so I get her to help with the hood install. We put it on, love the hood but the paint color on this part is way off. My hood is like a bright Orange and I tell my wife there is no way in hell I am driving my car like this.
I take my car to the body shop and they look at it and tell me that there are problems with the paint job and point out areas that show bad prep work. Basically they were far from impressed with the work and will be repainting the hood and scoops to match the car.
So I send a note to the Devils... I tell them about the situation and am told it is apparently normal to have to blend in the color to the fenders. Not sure if this is normal with lets say a prepainted Roush body kit I kind of doubt it. I also tell them the prep work is not good and am asked what is wrong. I am not an expert so tell them if they are that concerned call my body shop and ask them as they can tell them exactly what ithey did wrong. I also tell the head Devil that although I am not an expert this is no way a SHOW quality paint job...
There are other things I found interesting. The Devils deal on E-bay and have 100% positive feedback. They do not have recent feed back and as per the head Devil they ship like 15 items a day. Ok if you ship 15 items a day you should have lots of feedback... Also feedback is only allowed up to 60 days after the auction so guess what I got my stuff 2 months later so I couldnt leave feedback. Noticed a week or so before funny the hood just about shipped them Hmmmmm!!!
Then they send it COD oh but the head Devil has an account with UPS and all I needed to do was tell them the account #. Last I knew one gave that info up front kind of like when I paid them for the shipping. That is ok I did a stop payment on the check, have never done that before I met the Devil.
So my car is in the paint shop, went down to see her today and that hood is sanded down being prepped for painting in a couple of days. They are also fixing some rock chips and a scratch as well as painting the Devil side scoops.
So I just want everyone to know about my experince I would have liked some compensation but at this point I really dont care. Money has been spent and my lesson has been learned. I feel bad that I stood behind these folks in my previous posts but like to give everyone a chance. I do not like dealing with people that I feel are dishonest and would much rather distance myself at this point. Plus my baby is in the shop and I am getting her back next week with a beautiful paint job and some new black stripes too. I cant wait...
I gave asked the shop to take some before photos so they will be sending them to me. I will post them.
Heres a link to their E-Bay profile:
http://myworld.ebay.com/ebaymotors/lrocky803/
Again 15 items a day shipped and no feedback in 3 months.. Hmmmmm..
RE: Paint Devil LLC?
