I screwed up, Brenspeed bailed me out...New mods on the way!

East87 · 03-26-2009, 09:27 PM

As if you needed another good reason to do business with Brenspeed...I'll try make this short:

So, as some of you may know, I recently put a non-refundable deposit down for a Saleen SuperShaker to be installed by Brenspeed. I was going to make the road trip to Indiana and everything. As the news about Saleen's buyout came out, I began to have reservations about my decision. Promptly, my financial situation changed dramatically, and the prospect of putting up that much money became extremely dangerous for me. Thinking that I'm completely out the amount of my deposit ($1000), I call Brenspeed to appeal to their sense of humanity and to admit to my foolish haste in committing so early. After speaking with Seth and Dave, they graciously returned ALL of my money in the form of store credit. This works out perfectly because I had been planning these mods in lieu of the supercharger anyway.

Long story short...I'll have my new C&L Racer intake with SCT X3 tuned by Brenspeed along with a set of BMR Billet Lower Control Arms (poly/poly).

Anything I should know before my first foray into tuned mods and before a control arm install? A friend with a lift will probably be helping me out with the LCA install.

Thanks all! And thank you Brenspeed!

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owero01 · 03-26-2009, 10:40 PM

Glad to hear it worked out for you and it was great customer service. You installs are straight forward and you shouldn't have any issues.

Smooth_J · 03-26-2009, 11:59 PM

Quote:

Originally Posted by owero01

Glad to hear it worked out for you and it was great customer service. You installs are straight forward and you shouldn't have any issues.

+1 good luck and have fun!

Shadow7874 · 03-27-2009, 12:53 AM

As much fun as the S/C would have been, its always nice to save money. Good to hear about the customer service.

Mudflap · 03-27-2009, 01:12 AM

Brenspeed rocks. They deserve all the praise they get IMO.

S197winstang · 03-27-2009, 01:50 AM

BRENSPEED REPRESENTS EVERYTHING THAT IS RIGHT WITH THE CAR BUSINESS. In an era of shady business practices and a departure from value added service Brenspeed provides a refreshing way of doing business. Between them and GTR hipo in Cali I am one lucky Mustang owner.

ZERO4572003 · 03-27-2009, 03:19 AM

I also got the c&l racer intake from them and it is cool u will notice the difference. Easy install.

mygt500 · 03-27-2009, 06:11 AM

I knew they would give you some kind of resolve that would benefit the both of you! Congrats and the mods are a fairly simple install!

slvrstang2007 · 03-27-2009, 06:12 AM

I don't think there's much negative to say about brenspeed, great company! Buuuuut...... The 93 tune they gave me was pinging like crazy over 4000 rpms... Other then that no complaints.

abarker8541 · 03-27-2009, 06:37 AM

Wow. Thats the way all companies need to handle customer service. They need to write a book on it