Stewart

My car is lowered, and a month ago I took it into a Big O tires type place to have new rims put on. I didn't realize at the time that lowering it wouldn't allow it to go on certain lifts. Anyways I'm 99% sure it went up on a lift that it shouldn't have gone on and damaged a front suspension component. I now get a metallic clunking when the front end goes over bumps. I took it into a dealership said they couldn't work on it since it was lowered and their lifts wont allow them to raise it (which is when I realized that that might have been what the problem was). Anyways here is the problem, I'm sure Ford wont cover the warranty work but as far as Big O's liability I think I may screwed. I didn't get a receipt for the work b/c the guy at the desk just asked for 20$ (I know stupid of me in retrospect), but I know exactly when I took it in. So if they don't totally blow me off would I have any grounds to try to recoup whatever it may cost for me to fix this? I never signed anything attesting to the fact I informed them of aftermarket modifications that may change how they should have handlded the swap but then again I have no receipt so they could go tell me to screw off. At this point I think I'm going to go in and say the delaership says it went up on a lift incorrectly making no mention of the lowering problem, and see if they will even talk to me without a receipt. If anyone knows the specific liability shops like that have please correct me if I have no grounds. I know when you drop it off a dealer you sign away their liability so your insurance would covere any damage, I could only assume the same is true for places like the one I went to but I signed nothing but then again without a receipt I think I'm screwed.

howarmat

Mine is lowered and I do not have much clearance but my dealer did not have any problems when doing the ebrake work. You must really have lowered yours.

nbk13nw

Hey Stewart, most likely the sound is a result of the lowering and not damage from the lift. The strut caps are a one time use item. Once removed they should be replaced. I started hearing some cluncking and other noises from mine shortly afterI changed out the front struts. You can get another set for about $50.00 from the dealer but they will wear out after a short while as well. Right now BMR has them in a package but are not selling the caps separately. Steeda is the only chioce for aftermarket but they are really pricey at about $300.00 a set.

moosestang

One time use? Everything is one time use with ford. I didn't even remove my strut caps when i lowered my car so i guess i'm still on my one time. LOL! I did reuse the strut stud nuts, which I wasn't supposed to do either.

I don't think the lift damaged anything either. Coincedence probably.

Stewart

It's been lowered for over 10k and I 've never had any problems untill it went up on the lift at the tire place. It's lowered about 1 inch front and back.