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are TSB's covered under warranty?

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Old 07-25-2007, 11:48 AM
  #1  
UberHax0r
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Default are TSB's covered under warranty?

I just bought my 2005 mustang gt and transfered the factory warranty to my name. it has until dec. 4th of this year under the 3 year/36,000 mile bumper to bumper warranty. i noticed a water leak in the pass. side foot area, and after research found the TSB for this problem. will the dealership pay for the work to fix this since it is a TSB now? thanks!
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Old 07-25-2007, 11:51 AM
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billybix76
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Default RE: are TSB's covered under warranty?

Yes. TSB's are for all products on warranty regardless of the owner.
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Old 07-25-2007, 11:52 AM
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PROMETHEUS PRIME
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Default RE: are TSB's covered under warranty?

TSB are just common concern that help us techs out. If that is the leak and your warranty has net yet expired it will be covered. Might want to check up on getting the Ford ESP. Unless you're going to do serious modding.
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Old 07-25-2007, 11:52 AM
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LegallyTorchRED
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Default RE: are TSB's covered under warranty?

Yes, it's covered. But they might not find it on the first visit. If they haven't corrected it by Dec 4,the leakwill still be covered, be sure to document everything.
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Old 07-25-2007, 11:58 AM
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UberHax0r
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Default RE: are TSB's covered under warranty?

ORIGINAL: PROMETHEUS PRIME

TSB are just common concern that help us techs out. If that is the leak and your warranty has net yet expired it will be covered. Might want to check up on getting the Ford ESP. Unless you're going to do serious modding.
definetly plan on some serious modding, but i wanted to get this warranty stuff done while it's still stock. I've never taken a car in for warranty work though. do i just show up and tell them whats wrong? do i need to mention the TSB? do they usually give loaner cars while they work on it?
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Old 07-25-2007, 12:00 PM
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billybix76
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Default RE: are TSB's covered under warranty?

I would call the service dept. first , make an appointment and explain what you want and definately print out and bring with you a copy of the TSB and its number....
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Old 07-25-2007, 12:00 PM
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PROMETHEUS PRIME
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Default RE: are TSB's covered under warranty?

Some dealers require appoinments. If you had an ESP plan that would cover a rental otherwise it's up to your dealer to or not out of their pocket.. Just tell them where the leaks seen at and they should know of the tsb if it applies to your car.
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Old 07-25-2007, 12:29 PM
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RodeoFlyer
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Default RE: are TSB's covered under warranty?

just a note from a former tech-

a lot of people confuse TSB's with recalls. A TSB (technical service bulletin) essentially is to tell techs -

1. This is a common complaint on this vehicle
2. These are the symptoms
3. This is the fix if the vehicle displays those symptoms

Many people go in to the dealer with a copy of the TSB in hand demanding the repair when their car isn't yet displaying the symptom(s). Obviously Uber has the water leak. What I am saying is that it's not prudent for everybody to run to the dealer with their stang because their buddies' stang has this issue. Sometimes these tsb's cause over-reactions from other owners and flood the dealer with unnecessary work.

That about sum it up Prometheus? lol
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Old 07-25-2007, 12:30 PM
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Default RE: are TSB's covered under warranty?

[:@]new puter - I have it set on the smallest font size - dont know whats up with it
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Old 07-25-2007, 12:42 PM
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PROMETHEUS PRIME
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Default RE: are TSB's covered under warranty?

ORIGINAL: RodeoFlyer

just a note from a former tech-

a lot of people confuse TSB's with recalls. A TSB (technical service bulletin) essentially is to tell techs -

1. This is a common complaint on this vehicle
2. These are the symptoms
3. This is the fix if the vehicle displays those symptoms

Many people go in to the dealer with a copy of the TSB in hand demanding the repair when their car isn't yet displaying the symptom(s). Obviously Uber has the water leak. What I am saying is that it's not prudent for everybody to run to the dealer with their stang because their buddies' stang has this issue. Sometimes these tsb's cause over-reactions from other owners and flood the dealer with unnecessary work.

That about sum it up Prometheus? lol
Pretty much . We also have Special Service Messages that aren't public. Not all cars get affected by TSB's it depends on the build date and location. They're more to help.
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