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2005 - 2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

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BRENSPEED Update: Our S197 History and current information

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Old 01-08-2008, 05:46 PM   #21
Pwny
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Default RE: BRENSPEED Update: Our S197 History and current information

Brent,

Thanks for all you have done for the community.

Keep us updated.
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Old 01-08-2008, 06:00 PM   #22
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Default RE: BRENSPEED Update: Our S197 History and current information

Thanks guys----nothing but praises from me too. Everything I've ordered has been here in two days.
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Old 01-08-2008, 06:17 PM   #23
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Default RE: BRENSPEED Update: Our S197 History and current information

Brent,
Thanks for the great post! Glad to hear about your new plans.
Your customer service is second to none IMO. I'll be a repeat customer for some time to come myself.
I'll be up for your upcoming spring dyno day.
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Old 01-08-2008, 06:20 PM   #24
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Default RE: BRENSPEED Update: Our S197 History and current information

Thanks for the update and good luck and continued success with your business. this is one of the Reason Why I chose you folks over some of the others.

Richard
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Old 01-08-2008, 06:30 PM   #25
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Default RE: BRENSPEED Update: Our S197 History and current information

great post guys, im awaiting brenspeed's tune so i can run my 100hp shot[sm=yeahsmile.gif]
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Old 01-08-2008, 06:51 PM   #26
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Default RE: BRENSPEED Update: Our S197 History and current information

I do have 1 complaint about Brenspeed.............






The 2 times I have been to their shop it was rained and their parking lot is something like white concrete power.... and on my Black car it takes me 2 days to clean it

hehheheheheheheheheh I sure hope they pave their parking lot at their new place.


Brenspeed is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[IMG]local://upfiles/40386/BE92C69CA9604EA39EE1DAA3D2C37750.jpg[/IMG]
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Old 01-08-2008, 07:41 PM   #27
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Default RE: BRENSPEED Update: Our S197 History and current information

Bravo....Well said Brent.

Best customer service going, bar none.

Thanks to you, Dave and Karen.


Mike

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Old 01-08-2008, 08:19 PM   #28
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Default RE: BRENSPEED Update: Our S197 History and current information

Yes +1 on what mike said. Thanks for the superb service.
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Old 01-08-2008, 09:17 PM   #29
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Default RE: BRENSPEED Update: Our S197 History and current information

Great post! You have had me as a customer since I bought the car. Wait, before I got the car, after I ordered it! And will always buy from Brenspeed if its an item they carry.

Now if they could gt some killer financing on some Superchargers, lol. I have to wait til shes payed off before then.

Its about a 4 hour ride there and Id love to get out there at the next event. Just that I work every Saturday.
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Old 01-08-2008, 09:22 PM   #30
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Default RE: BRENSPEED Update: Our S197 History and current information

Thanks for the updates, Brent. I'm excited to see the new website and shop as it gets built. It is always a pleasure to deal with you or your staff, I think you set the standard for prompt replies and good advice. I've made it a point to buy from your company, even if it might cost a bit more elsewhere. As mentioned above, thanks for all you've done for the s197 community!

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Old 01-08-2008, 09:50 PM   #31
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Default RE: BRENSPEED Update: Our S197 History and current information

Quote:
ORIGINAL: Bluestar

All Hail Brenspeed........The King of Mustang Tunes
Click the image to open in full size.
I double and triple that
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Old 01-08-2008, 09:57 PM   #32
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Default RE: BRENSPEED Update: Our S197 History and current information

I will only deal with Brenspeed I have been to Brent's shop twice, once to have my long tubes installed and have the car dynotuned and the second time was for the Stage 3 saleen s/c kit to be installed and had a blast both times.They are 10 hours one way from me and i hate being in a car that long but my car is my baby andBrent and Daveare the only people i trust working on her.Congrats on expanding the shop Brent looking forward to coming up again adding some power to the stang and checking out your new set up
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Old 01-08-2008, 09:57 PM   #33
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Default RE: BRENSPEED Update: Our S197 History and current information

When Brent says, "We will do our best to work around your schedule" that is the absolute truth!

Due to work commitments I was only able to get there on a Saturday, and Brent came in on his day off to get my car on the dyno.

Thanks Brent!
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Old 01-08-2008, 10:41 PM   #34
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Default RE: BRENSPEED Update: Our S197 History and current information

Good post. I have talked to Dave two different times now and I admit hes the man. Easy to talk to, helpful, and knows what hes talking about. Yeah so my tune for my V6 was lean...things happen when you deal with a lot of customers. I just got the new 93 tune and I will get back to you as soon as I get a chance to test it out. I hope my experience will help you in the future. Maybe a little bit more testing with V6 models is needed...or maybe ill just get the GT now. Thanks for bein there for all of us and most of all...thanks for acually caring about your customers, it shows.
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Old 01-08-2008, 10:56 PM   #35
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Default RE: BRENSPEED Update: Our S197 History and current information

order 2x's and both times order arrived before scheduled. top notch will do business again
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Old 01-08-2008, 11:21 PM   #36
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Default RE: BRENSPEED Update: Our S197 History and current information

what is your return policy?
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Old 01-08-2008, 11:24 PM   #37
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Default RE: BRENSPEED Update: Our S197 History and current information

The first time I ever bought something from brenspeed, it was a cai and tune. Between brent and dave, I was made to feel more comfortable than I have ever felt buying anything for my car from anywhere else. Since the, I have spent several thousand dollars, referred several customers, and plan to spend several thousand more at brenspeed.com. Good work guys. You are the epitome of customer service. You are customer service personified. Congratulations on all your success.
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Old 01-09-2008, 12:10 AM   #38
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Default RE: BRENSPEED Update: Our S197 History and current information

This is the way to run a company. Bad ***. Top notch. I am a 4 time customer. My expectations have always been surpassed.


Thanks
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Old 01-09-2008, 01:34 AM   #39
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Default RE: BRENSPEED Update: Our S197 History and current information

not just great service.. but great prices.

i've bought a few things from them now, and I keep coming back.
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Old 01-09-2008, 03:11 AM   #40
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Default RE: BRENSPEED Update: Our S197 History and current information

That post shows why Brenspeed has the best reputation on Mustang Forums.

I just drive Mustangs and am the worst mechanic, but if I were to ever get the whole CAI and tuner, Brenspeed is the only place I'd buy from. I would hate to save a few $$$ somewhere else only to wind up with no customer service when I called and asked how to use the SCT2! I bet anyone who has had a problem resolved would have even been happy to have paid for shipping!

I've dealt with lots of retail parts distributors in modding my Mustang and some tell you little about their products, show tiny photos, have no customer service, overcharge on shipping and don't even send any instruction manuals!
Any business that knows the hassle that people who modify their Mustangs go through knows that if you make them happy they will share their experience with others. If something goes wrong they will share that with 3 times as many people!

Well done and hope more businesses pay attention to Brenspeed's lead!
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Old 01-09-2008, 03:11 AM
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