Dealership wants to keep car over night for plastic clip..
#1
Dealership wants to keep car over night for plastic clip..
The plastic black cover over the trunk latch where the glow handle is, broke. It dangles by the light since the clips no longer hold it on properly. So I take it to Ford, still under warranty. They want to keep the car then get back to me. I'm like buddy look here is the part (hold it in my hand with trunk open) it doesn't take a rocket scientist to figure this out. Lets see if they have the part in stock, if so, write it up and I"ll be on my way. The fix should take no more than 10 seconds.
They refused and told me the car must stay there. So I have to find someone to drive me and pick me up for a 10 second 2 dollar plastic clip? Taking the tech away from real work costs more than the entire part! Companies should never be this rigid. So I didn't drop the car off.
I'm just going to crazy glue the hell out it , It should work fine and I don't have to drop the car off....
Ford, work smarter not harder!
They refused and told me the car must stay there. So I have to find someone to drive me and pick me up for a 10 second 2 dollar plastic clip? Taking the tech away from real work costs more than the entire part! Companies should never be this rigid. So I didn't drop the car off.
I'm just going to crazy glue the hell out it , It should work fine and I don't have to drop the car off....
Ford, work smarter not harder!
#5
Depending on trunk use 95% of these should break over time...
#8
I don't know, that sounds like a "while you wait" repair. What ind of relationship do you have with your service department? My service writer always asks me if I want to wait, he knows how fussy I am with my cars and truck and they prefer not to keep any of my 3 Ford vehicles there longer than needed. But I have to say, I have been going there since 1995, so they pretty much know me. Also, I do use them for oil changes on my F150 and my daughters Taurus, so I do throw them some money occasionally. I don't just go there for warranty work, that does matter. They do have some good internet service specials, so I take advantage of that. Thank you Sayville Ford.
#9