Shaker 500 audio noise
07-20-2009, 04:37 PM
#11
Thread Starter
Join Date: Jul 2009
Location: Texas
Posts: 45
And FordEngineer does have a Shaker 500 and not a Shaker 1000?
07-20-2009, 11:11 PM
#13
4th Gear Member
Join Date: Jun 2009
Location: Orange County, CA
Posts: 1,162
With the help of Tomz we've figured out some additional information.
The noise coming through the door subs when the volume is at "0" bars is from the AM/FM input. Here's the situation:
1) key in ACC mode, listening to "livin' la vida loca" at a moderate volume on FM 97.3.
2) I turn the volume down to "0" bars and can still faintly hear the beat of the music coming from the door subwoofers
3) With my head somewhat close to the subwoofer, I change the input to USB
4) I can STILL hear "livin la vida loca" playing at the same muffled volume even though my input is no longer on AM/FM
This doesn't solve the problem but it's one step closer to figuring out what exactly the issue is. It seems to only occur on non-navigation shaker 500 Mustangs.
The noise coming through the door subs when the volume is at "0" bars is from the AM/FM input. Here's the situation:
1) key in ACC mode, listening to "livin' la vida loca" at a moderate volume on FM 97.3.
2) I turn the volume down to "0" bars and can still faintly hear the beat of the music coming from the door subwoofers
3) With my head somewhat close to the subwoofer, I change the input to USB
4) I can STILL hear "livin la vida loca" playing at the same muffled volume even though my input is no longer on AM/FM
This doesn't solve the problem but it's one step closer to figuring out what exactly the issue is. It seems to only occur on non-navigation shaker 500 Mustangs.
Last edited by Adam; 07-20-2009 at 11:20 PM.
07-20-2009, 11:36 PM
#14
4th Gear Member
Join Date: Jun 2009
Location: Orange County, CA
Posts: 1,162
Besides the AM/FM leaking through, there's still a HISS or faint rumble coming through the subs at low volume, no matter what input you are using. I'm sure it's there at all volumes, and it may actually get louder, but it's more difficult to hear it when a song is at a typical listening volume.
Last edited by Adam; 07-20-2009 at 11:39 PM.
07-21-2009, 12:11 AM
#15
4th Gear Member
Join Date: Jul 2009
Location: Maryland
Posts: 1,172
I have the Shaker 500 and have the SAME issues. The hissing is only noticeable at very very low volumes (when you can't really hear the music). Once you turn it up it sounds awesome. These are the first set of factory speakers I DO NOT plan on replacing. That says a lot.....
07-21-2009, 01:11 PM
#17
1st Gear Member
Join Date: Jun 2009
Location: Pa
Posts: 84
With the help of Tomz we've figured out some additional information.
The noise coming through the door subs when the volume is at "0" bars is from the AM/FM input. Here's the situation:
1) key in ACC mode, listening to "livin' la vida loca" at a moderate volume on FM 97.3.
2) I turn the volume down to "0" bars and can still faintly hear the beat of the music coming from the door subwoofers
3) With my head somewhat close to the subwoofer, I change the input to USB
4) I can STILL hear "livin la vida loca" playing at the same muffled volume even though my input is no longer on AM/FM
This doesn't solve the problem but it's one step closer to figuring out what exactly the issue is. It seems to only occur on non-navigation shaker 500 Mustangs.
The noise coming through the door subs when the volume is at "0" bars is from the AM/FM input. Here's the situation:
1) key in ACC mode, listening to "livin' la vida loca" at a moderate volume on FM 97.3.
2) I turn the volume down to "0" bars and can still faintly hear the beat of the music coming from the door subwoofers
3) With my head somewhat close to the subwoofer, I change the input to USB
4) I can STILL hear "livin la vida loca" playing at the same muffled volume even though my input is no longer on AM/FM
This doesn't solve the problem but it's one step closer to figuring out what exactly the issue is. It seems to only occur on non-navigation shaker 500 Mustangs.
07-24-2009, 01:04 PM
#18
2nd Gear Member
Join Date: Apr 2009
Location: Michigan
Posts: 278
ISSUE RESOLVED
Okay, so after doing some digging with the core radio and sound engineering team, there's some news to share.
The cause of the problem is a Digital Signal Processing (DSP) issue from Clarion (the supplier for the Shaker 500 system), that affects the Audio Control Module. It has already been fixed for Job2 Mustangs (second production batch), but for everyone that has a Job1 Mustang with this issue, it's going to require a trip to the service department.
The problem requires both a hardware AND a software fix, so unfortunately, the entire ACM is going to need to be replaced. I'm not sure if Ford has a TSB out for it or not, so in the event your dealer service rep gives you that glassy-eyed stare, here's what they'll need to do:
Replace the ACM.
Plain and simple. Make sure that they get a replacement part that is a Job2-batch part, so that the exact same problem doesn't get re-installed in your vehicle.
That SHOULD fix the problem. If you have this done, please post and let us know if the problem goes away.
The cause of the problem is a Digital Signal Processing (DSP) issue from Clarion (the supplier for the Shaker 500 system), that affects the Audio Control Module. It has already been fixed for Job2 Mustangs (second production batch), but for everyone that has a Job1 Mustang with this issue, it's going to require a trip to the service department.
The problem requires both a hardware AND a software fix, so unfortunately, the entire ACM is going to need to be replaced. I'm not sure if Ford has a TSB out for it or not, so in the event your dealer service rep gives you that glassy-eyed stare, here's what they'll need to do:
Replace the ACM.
Plain and simple. Make sure that they get a replacement part that is a Job2-batch part, so that the exact same problem doesn't get re-installed in your vehicle.
That SHOULD fix the problem. If you have this done, please post and let us know if the problem goes away.
07-24-2009, 01:47 PM
#20
4th Gear Member
Join Date: Jun 2009
Location: Orange County, CA
Posts: 1,162
So who wants to be the first guinnea pig? 
I might bring my car in on Monday, but I want to know 100% that the new ACM is "job2" before installation. If I need to get it replaced more than once I'm not going to be happy.
I might bring my car in on Monday, but I want to know 100% that the new ACM is "job2" before installation. If I need to get it replaced more than once I'm not going to be happy.