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add SYNC to 2011 base model

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Old 08-01-2010, 07:41 AM   #21
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Figured I would put in an update on what I decided; in case others read this thread.

I went ahead and ordered the Premium, so everything was all there. I found a Ford dealer on eBay that was selling cloth seat covers for ~$90 (they were talking those off and putting leather on peoples cars). So I figured I had that out if need be.

Once I made that leap, I added the Pony package as well. Which got me fogs lights that I wanted; and Automatic heads lights which I have gotten to use to having. I picked that over the MCA because the Pony fender badge matched my 64 1/2; and I prefer the look of the polished wheels over the painted ones.

For the little time I have it, the SYNC is nice. However, it doesn't work well all the time. I have found other forums talking about a Microphone Upgrade Kit, so I might look into that. Didn't find anyone that did it on Mustang yet though.
There are also times the voice and phone buttons on the steering wheel don't do anything when I press them, but that might be the radio.
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Old 08-01-2010, 07:55 PM   #22
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Hey all, sorry for being MIA lately. Been crazy busy.

There IS a microphone change that was made in late MY2010, where the microphone moved from the top of the rearview mirror to the headliner. This prevented noise interference problems when traveling at fast speeds (wind noise from top of windshield), or from when the defroster is on at a high fan speed.

I'd check with a dealership and see if they're willing to do this as a warranty repair if you're having VR problems with your current mic. I'm not sure if there's a TSB or Service Procedure in place for it--I'll have to check Monday when I get back in the office, however it's going to be a pretty hellacious week, so I'm not sure when I'll be able to report back.

As for inoperative functions--that is very concerning to me. If you can give me examples, as well as what type of mobile phone you're using, and let me know if you have the latest SYNC software installed (from the Owner area of the SyncMyRide.com website), that will help.

As for the traffic info, that should NEVER cut out like that. Has it done it since? If it has, let me know when you had this happen, as well as the mobile phone number you were using, and I can go back and look at what happened in order to get it fixed. (Send me a PM if you'd like)

I'll do whatever I can to make that right. Sorry it's been a less-than-perfect experience!
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Old 08-02-2010, 06:31 AM   #23
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Hey all, sorry for being MIA lately. Been crazy busy.
Just glad you're still around and can help us.

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Originally Posted by FordEngineer View Post
There IS a microphone change that was made in late MY2010, where the microphone moved from the top of the rearview mirror to the headliner. This prevented noise interference problems when traveling at fast speeds (wind noise from top of windshield), or from when the defroster is on at a high fan speed.
Where on the headliner did they put your mic? Doesn't look like there is much room between the overhead console and the visor.

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As for inoperative functions--that is very concerning to me. If you can give me examples, as well as what type of mobile phone you're using, and let me know if you have the latest SYNC software installed (from the Owner area of the SyncMyRide.com website), that will help.
Almost always I pressing the Voice button just after getting the car. When I get no response, even holding the button doesn't do it. After a few presses, it will take it. I think it doesn't matter if I remote start the car or not, but I do remote start it often. This is just trying to get to the "please say a command", it hasn't even tried the phone yet. I believe it doesn't even look for the phone until I say "phone"; I say that because I will get the "I don't see a phone, let me try to connect". Not sure why it has to do that when the phone was on the entire time I walk up to the car, but I figure the bluebooth search happens at certain intervals? That brings up another oddity: after it finds the phone it goes to the Phone menu and I have to repress the voice button to say "call x"; would be nice if it went back to the listening mode.
The Phone button seems to not work well for hanging up the phone. When I'm in the Phone menu it seems to do stuff, but havne't played with it. So when I finish the call, I press the Phone button to hangup. When that didn't work I read that you have to hold it. So I held it. Seems like I have to hold it forever. I watch multliple seconds count down before it hangs up. I did leave the button alone once and noticed it hung up when the line goes dead. So I think pressing the button isn't doing anything, I think the line goes dead and it hangs up.
I did check the SYNC version last weekend and it said I had the latest (v3.1 I believe). That is when I signed up for the Traffic.

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As for the traffic info, that should NEVER cut out like that. Has it done it since? If it has, let me know when you had this happen, as well as the mobile phone number you were using, and I can go back and look at what happened in order to get it fixed. (Send me a PM if you'd like)
I only tried the traffic twice, but that was two times in a row. It was about 8:15am ET, I'm not sure which day last week but believe it was no later than Wednesday. The phone is a Samsung Solstice SGH A887 via AT&T. I'll PM my phone number. I'll also try again.
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Old 08-02-2010, 04:21 PM   #24
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Okay, I just looked at the logs, and it looks like everything (at least from the console side) worked as it was supposed to... There were a few errors that make me ask: Were you AT work when you asked for traffic to work (or in very close proximity?)
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Old 08-03-2010, 05:57 AM   #25
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I tried again yesterday at ~8:20am ET and got the same thing. It connected, heard a "modem" noise and heard about one syllable of a word from the lady, then it switched back to the Sirrus station.
All three times I was about 2 miles from home, heading to work. So about 25 minutes away from work, or about 18 miles away.
There was probably nothing to report, but I would expect to hear at least a few words from her.
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Old 08-04-2010, 06:09 AM   #26
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Tried twice yesterday (8/3/10) around 8:20am and it worked!!!
Not sure why.
The prior day I was noticing that "Volume" was showing up on the radio at random times. Found that wiggling the Volume **** on the stereo (not turning it) made the same thing happen. I wiggled it hard and it hasn't done it again. While the traffic lady was giving my instructions I played with the Volume and that didn't disconnect. I touched the buttons on the steering wheel and it did. I'm starting to wonder if I have loose wiring for the steering wheel controls. And maybe that caused the lady to cut-out on my 3 other attempts? Although it seems very strange that she cut the exact same way.
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Old 08-04-2010, 08:36 AM   #27
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Originally Posted by mbyers View Post
I tried again yesterday at ~8:20am ET and got the same thing. It connected, heard a "modem" noise and heard about one syllable of a word from the lady, then it switched back to the Sirrus station.
All three times I was about 2 miles from home, heading to work. So about 25 minutes away from work, or about 18 miles away.
There was probably nothing to report, but I would expect to hear at least a few words from her.
Yes, you should have heard something from her. We don't leave our users high and dry, without some kind of feedback!

However, the 'modem' noise you talked about: was it a quick 'ring' noise (like the kind you hear through the phone when you dial someone's number and it connects and starts ringing) or more of an actual data-transfer noise (buzzing, hissing, etc--like an old-school dial-up modem)? This helps me narrow it down. I'll look up your session data to see what the reason for disconnect was (e.g. whether the traffic service ended the call, or whether the termination originated from the car--which could indicate a bad connection like you said).
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Old 08-05-2010, 06:14 AM   #28
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I heard both kinds of noises. Not sure if I hear the phone call sound just before or just after she is asking me were I'm going (i.e. the ring sound when connecting to services or when she is trying to find my position). But the last one I hear is the dial-up modem data transfer like sound. After that I hear some dead air (i'm assuming that is when its looking up the info, then I heard her start to say something (hear a part of a word), then it just ended and went back to the radio. So when it ends, is the time she is about to explain what traffic she found.
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Old 11-14-2010, 10:21 PM   #29
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For what it's worth, I am trying to do the same thing with my '11 GT. Closest I've come is finding out that Ford makes a SYNC accessory kit which allows you to do a retrofit install. It's $448. http://www.partscheap.com/Ford_Musta...z-14d212-a.htm I might do it because I really like it, my girlfriend has it in her '10 Fusion.
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Old 11-15-2010, 06:02 AM   #30
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FordEngineer: Is it possible to add the rearview camera to my car and integrate it into the existing rearview mirror? The dealer says not due to sync but I don't see how that can be since it is an option from the factory?
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Old 11-15-2010, 06:04 AM   #31
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For what it's worth, I am trying to do the same thing with my '11 GT. Closest I've come is finding out that Ford makes a SYNC accessory kit which allows you to do a retrofit install. It's $448. http://www.partscheap.com/Ford_Musta...z-14d212-a.htm I might do it because I really like it, my girlfriend has it in her '10 Fusion.
I had come across that as well. It is officially listed as only being for '08 & '09. I think they did that because '10 had it as an official option. Since the radio head units changed in '10, I'm not sure how that '09 kit will mate up to it. The concern would be the plugs on the back of the radio. If they are the same (pin outs as well), then it might just work.
Also, be sure to look close at the features with the kit. I do not think you will get all the SYNC features that are built into the '10 & '11. I'm sure you will not get traffic, but I do not know about the music. I think you just get the bluetooth headset stuff. And if that is true, you might be better off looking at something aftermarket.
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Old 04-21-2012, 09:04 PM   #32
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I'm happy to report that the 2009 sync kit works with the 2010 Base Mustang

I was cautious on making the purchase until I saw an add-on made by Pac-Audio that was compatible across the 2005-09 and the 2010+ Mustangs (see ISFD571). Being fairly certain that the back ends were the same my only concern was programming the module. But as the install manual states, the programming is an update thus it should have a working version already installed. I ended up buying one for cheap so I thought I should gamble it and it turned out great.

Granted that the features of the sync kit is nothing compared to the sync package, I'm still very happy and it's better than any after-market I could find.

Oh and I haven't had a chance to test everything yet. I still need to wire the mic and call button to the smart junction box (it started raining so I stopped the installation) but Bluetooth and USB works like it should. I'll post pictures given the chance I get it fully working
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Old 04-23-2012, 12:16 PM   #33
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I'm happy to report that the 2009 sync kit works with the 2010 Base Mustang

I was cautious on making the purchase until I saw an add-on made by Pac-Audio that was compatible across the 2005-09 and the 2010+ Mustangs (see ISFD571). Being fairly certain that the back ends were the same my only concern was programming the module. But as the install manual states, the programming is an update thus it should have a working version already installed. I ended up buying one for cheap so I thought I should gamble it and it turned out great.

Granted that the features of the sync kit is nothing compared to the sync package, I'm still very happy and it's better than any afteTr-market I could find.

Oh and I haven't had a chance to test everything yet. I still need to wire the mic and call button to the smart junction box (it started raining so I stopped the installation) but Bluetooth and USB works like it should. I'll post pictures given the chance I get it fully working
I registered specifically for this thread. I have a base 2011 and was looking at the sync accessory kit. What have you found out?!
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Old 04-23-2012, 08:14 PM   #34
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Originally Posted by iq2002 View Post
I'm happy to report that the 2009 sync kit works with the 2010 Base Mustang

I was cautious on making the purchase until I saw an add-on made by Pac-Audio that was compatible across the 2005-09 and the 2010+ Mustangs (see ISFD571). Being fairly certain that the back ends were the same my only concern was programming the module. But as the install manual states, the programming is an update thus it should have a working version already installed. I ended up buying one for cheap so I thought I should gamble it and it turned out great.

Granted that the features of the sync kit is nothing compared to the sync package, I'm still very happy and it's better than any after-market I could find.

Oh and I haven't had a chance to test everything yet. I still need to wire the mic and call button to the smart junction box (it started raining so I stopped the installation) but Bluetooth and USB works like it should. I'll post pictures given the chance I get it fully working
I have the 09 Sync in my 09 that was only avalable as a dealer installed option. The first part of the installation was easily done by the Ford dealer, e.g mounting everything and getting the basic functions working. The second part also done by the dealer was pretty complex and involved a PC interface device that was plugged into the carís service port and a PC. The PC was connected to the Sync USB port and the PC connected online to Ford, they had to input my VIN number and it did some programming of some type. It works really great and over the years Iíve done a few software upgrades as they have become available.
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Old 04-24-2012, 01:38 PM   #35
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I registered specifically for this thread. I have a base 2011 and was looking at the sync accessory kit. What have you found out?!
I installed the sync kit myself. It was a risk management. About 95% of it is exactly the same as the installation PDF. Granted minor adjustments were made to accommodate the new interior design (ie taking the stereo out). The biggest adjustment was tapping the SJB for mic and accessory power. I had to study both the 05 and 11 SJB wiring diagrams to reciprocate the PDF instructions for the new model.

Below is all that you get:
Bluetooth both for phone and media devices
USB connectivity fot both thumb drives and iPods (I've reading up on some f-150 owners that are putting in 120gb hard drives!)
And all that controlled by the voice command.

You won't get traffic or apps or navigation. If you want that I think you're better off with a premium or after market double dins. The biggest plus of a sync system for me is the voice control. I stare at computer screens all day so I wasn't about to install another one in my car.

Downside is that I can't update my module (maybe my next project) but as far as I see no amount of updating will help the no-navi sync get any better than now.

On the side note: I haven't gotten to get it all working completely. The talk button isn't working for some reason but I'm fairly certain it's a wiring issue and not to do with the sync module. I'll answer any questions you may have and I'll post pics once I get it all working.
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Old 04-24-2012, 06:13 PM   #36
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Quote:
Originally Posted by iq2002 View Post
I installed the sync kit myself. It was a risk management. About 95% of it is exactly the same as the installation PDF. Granted minor adjustments were made to accommodate the new interior design (ie taking the stereo out). The biggest adjustment was tapping the SJB for mic and accessory power. I had to study both the 05 and 11 SJB wiring diagrams to reciprocate the PDF instructions for the new model.

Below is all that you get:
Bluetooth both for phone and media devices
USB connectivity fot both thumb drives and iPods (I've reading up on some f-150 owners that are putting in 120gb hard drives!)
And all that controlled by the voice command.

You won't get traffic or apps or navigation. If you want that I think you're better off with a premium or after market double dins. The biggest plus of a sync system for me is the voice control. I stare at computer screens all day so I wasn't about to install another one in my car.

Downside is that I can't update my module (maybe my next project) but as far as I see no amount of updating will help the no-navi sync get any better than now.

On the side note: I haven't gotten to get it all working completely. The talk button isn't working for some reason but I'm fairly certain it's a wiring issue and not to do with the sync module. I'll answer any questions you may have and I'll post pics once I get it all working.

It has been a few years since my Sync was installed, but as I recall the voice part did not work until Ford did the programming stuff that I mentioned above. Have no clue if it relates in any way to what you are doing but it was part of the standard installation to install Sync back then on a 09 Shaker 500. Seemed odd to me that the PC was attached to the service port and the Sync USB port and the VIN number was involved.

Note the programming step listed here http://www.partscheap.com/Ford-Musta...z-14d212-a.htm Here is more detail on the programming http://www.partscheap.com/v/vspfiles...nc_6-18-08.pdf
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Old 04-24-2012, 09:29 PM   #37
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It has been a few years since my Sync was installed, but as I recall the voice part did not work until Ford did the programming stuff that I mentioned above. Have no clue if it relates in any way to what you are doing but it was part of the standard installation to install Sync back then on a 09 Shaker 500. Seemed odd to me that the PC was attached to the service port and the Sync USB port and the VIN number was involved.

Note the programming step listed here http://www.partscheap.com/Ford-Musta...z-14d212-a.htm Here is more detail on the programming http://www.partscheap.com/v/vspfiles...nc_6-18-08.pdf
I agree with you. Today after work I quickly took a multi-meter and ran through the cables all the way from the module to the HMI and found no continuity issues. Either the chip in the HMI is broken or you're correct. I was beginning to lean towards the latter and you've confirmed it thank you.

So more work left to do! The voice command is totally worth the trouble in my mind. For the time being I'll just enjoy the USB and bluetooth (which were the minimum goals I was aiming for anyways).
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Old 04-25-2012, 06:10 AM   #38
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I agree with you. Today after work I quickly took a multi-meter and ran through the cables all the way from the module to the HMI and found no continuity issues. Either the chip in the HMI is broken or you're correct. I was beginning to lean towards the latter and you've confirmed it thank you.

So more work left to do! The voice command is totally worth the trouble in my mind. For the time being I'll just enjoy the USB and bluetooth (which were the minimum goals I was aiming for anyways).
You might ask your Ford dealer if they can program the Sync for you but Iím not sure about the impact of the VIN number requirement and what that does with a 2010 car.

For me the Sync voice commands are what ties all the hands free stuff together. The voice control works amazingly well with the phone directory and control of the USB port. For the USB drive I find that making named play lists with Windows Media Player and then copying the play lists to the USB drive works really well. Of course you must have the matching folders and music on the USB drive. The Bluetooth streaming works very well too for Windows Phone music and phone nav maps. Iím using a HTC Trophy Windows Mango phone. It worked well with my old Windows XV6800 phone too.
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Old 04-25-2012, 11:35 AM   #39
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If you contact your dealer and they say they can do it i will def be doing this mod. I had a ford fusion before my mustang and i loved sync. I may have to contact some dealers around here to see if they would want to try it out
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Old 04-25-2012, 02:04 PM   #40
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I really dislike sync. I have a Android/Galaxy phone with all of the latest updates, when I get in the car sometimes it syncs to my phone, sometimes it does not. Sometimes it drops out at random. When syncing, it has to babble "sync is connecting to your phone and is reminding you that 911 assist is turned to off", Instead of giving a beep and letting you use your phone. The noise rejection is so poor I can only use it when I'm stopped. None of the text features work and many of the features that do work, like the phone book, are disabled while driving. There is nothing sync does that a $35.00 blue tooth headset cannot do better. btw, any blue tooth headset will work with the "voice recognition" capability in my Galaxy phone. I finally just turned it off.

BTW, here is the privacy policy in my sync manual:

Vehicle Health Report Privacy Notice:

....Ford may collect your cell number ...and may also collect additional vehicle information. Ford may use this information for any purpose. (Including voiding your warranty?) If you do not want to disclose your cell phone number or other vehicle information, do not run this feature or set up your vehicle health report profile at syncmyride.com.
sync is a Microsoft product, giving them your cell # and driving habits is not on my list of stuff to go along with.

The Shaker 500 in also crap inho. I like the controls but did not like the base and the mids and highs seemed muffled. I replaced the factory amp with a Sony amp, and the door subs with the Shelby subs. I replaced the 6x8s in the doors with Pioneer speakers and it sounds pretty good now. I do like the ability to control an Ipod with the steering wheel controls, and the fact the Ipod can stay in the console.
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Old 04-25-2012, 02:04 PM
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