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Tranny needs rebuilt... for the 5th time

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Old 12-10-2010, 10:49 PM   #1
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Angry Tranny needs rebuilt... for the 5th time

Forgive me for the soap box, but I just need to vent. Today I went to leave for work and when I hopped in the car, threw it in reverse (manual) and the transmission bound up and stalled the engine. This is not the first time this has happened. Only two thousand miles ago the transmission was rebuilt because somehow both 5th and reverse managed to engage the input gear simultaneously. Prior to that 5th gear decided it hated life and decided to fall apart in the most literal fashion possible. And twice before it was in for the cold grind TSB.

I contacted Ford about this the last time and they refused to replace the transmission and only rebuilt it. This time I've decided to get a bit more aggressive and contacted Ford again, but I've also began searching for lawyers with the intent to begin lemon law proceedings. I don't believe I've ever seen anything systemically wrong with these transmissions, but damn, with the amount of money Ford has thrown at this one it would've been so much easier for them to just put in a damn new one two repairs ago.

/rant
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Old 12-10-2010, 11:06 PM   #2
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Cold grind TSB?
link to it?

I've never heard of this.
Also... If I were you I'd take it to another damn dealership this time to get it fixed.
Maybe they will give a crap and actually replace it.
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Old 12-10-2010, 11:10 PM   #3
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nothing wrong with a good old fashioned rant, hopefully ford will take
care of you.
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Old 12-10-2010, 11:12 PM   #4
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The TSB is located here: http://www.mustangforums.com/mustang...-3RD-GEAR.html

The funny thing is this is the 3rd dealership I've taken it to... Either I really suck at choosing dealerships with decent mechanics or there's just something horribly wrong with this thing. I have a feeling it's the latter.
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Old 12-10-2010, 11:13 PM   #5
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I hope for the best for you too.

Seems like the dealership techs are not being forward thinking here. Replacing the entire trany with a brand new one is so much less work than pulling out the bum one, opening it up, and tinkering with the innards.

The dealership techs could have saved both you and themselves so much heartache by doing a complete swap.
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Old 12-10-2010, 11:18 PM   #6
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Don't let them push you around! They are counting on you to back down. Good luck it sounds like you got the right approach this time
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Old 12-10-2010, 11:22 PM   #7
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Quote:
Originally Posted by JIM5.0 View Post
The dealership techs could have saved both you and themselves so much heartache by doing a complete swap.
True, but I think this sword´s edge is from both sides. As in they´d have to justify the complete replacement, citing something systemic I´d think in order to be reimbursed. If it´s in a TSB they HAVE to do it this way.

Anything with a decent level of bureaucracy rarely goes by what makes the most sense in the long run, only what looks good on paper.

I´m having that particular TSB service done to mine in a couple weeks. Finally got sick of the 3rd gear grind in the cold.
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Old 12-10-2010, 11:33 PM   #8
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When my engine blew the dealership told me it would be cheaper for both sides to replace it rather than spending time taking it apart, diagnosing it, and rebuilding it. Though I chose to rebuild it myself, I believe they were probably correct.
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Old 12-10-2010, 11:35 PM   #9
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Whoa, I finally just say the title 5TH REBUILD! And this is a TR3650, not the damn chinese Getrag MT82!

I say check your state's lemon laws, don't get a lawyer, go to your state's DMV website or state Hwy Department website and read up on your lemon laws. 5 times might already be well above and beyond lemon law, especially for a critical drive train component.
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Old 12-10-2010, 11:57 PM   #10
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Quote:
Originally Posted by JIM5.0 View Post
Whoa, I finally just say the title 5TH REBUILD! And this is a TR3650, not the damn chinese Getrag MT82!

I say check your state's lemon laws, don't get a lawyer, go to your state's DMV website or state Hwy Department website and read up on your lemon laws. 5 times might already be well above and beyond lemon law, especially for a critical drive train component.
I actually just finished plowing through the statute for North Carolina... It appears I'm limited to only the first 24,000 miles, which was long since passed before it would've become repair eligible. At this point it looks like I need to just revert to being a huge thorn in their side until I get a new transmission. I'm currently at 52,000 so I'd like near 25,000 to make sure the new one is solid before my premium care warranty ends. Even more aggravating is the fact that upstairs I have a shiny Paxton HO waiting to go on this damn car, and I certainly can't do that until the drivetrain is solid.

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Old 12-11-2010, 12:08 AM   #11
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Better do it now. One of the horrible habits and tactics dealerships use today is to F*** around and feed you BS such that when they finally acknowledge the problem and admit it, they only do so after the warranties have expired.

If you are close to that warranty as far as mileage on your car, park it now and drive another vehicle because the dealer is counting on you to break that mileage!
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Old 12-11-2010, 01:50 AM   #12
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I had the 3rd gear grind, so I know the issue with that, the second time I took it in they replaced the transmission, but I took it to the same dealer every time. Playing musical chairs with the dealers is likely hurting you more than helping you, become a pain to a single place/tech then they will just replace it to make sure you don't come back with the same problem.
On the lemon laws in your state, you might check to see if the mileage limit is the cars current mileage, or the mileage the first time the part was serviced.
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Old 12-11-2010, 06:33 AM   #13
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Unfortunately, dealers don't have the ability to replace a unit unless the cost of repair is more than 80% of a replacement. Ford is really strict on this. I'm sure after 2 times the tech would have loved to replace the trans but Ford more than likey said no and to fix it. Now that it's been fixed a few times, Ford's gonna tell the dealer its on their dime. This sucks, wish they'd just bite the bullet and fix your car once and for all!
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Old 12-12-2010, 01:13 AM   #14
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D and D sells the TR6060 kit for 3500, it was 4100 when I got, this will fix the problems you are having with the TR 3650, which in my opinion is a poo-box.

The six speed is just smooth and consistent. Not that Ford shouldnt fix your transmission on warranty out of principle, but I just got fed up and swapping in the TR 6060 solved my problems, and put a smile back on my face when I drove the car.......which was well worth the 4500 I paid for the kit.

R
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Old 12-12-2010, 01:48 AM   #15
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Your best solution is to make a sign and put it on stick like someone who is going to picket (spelling). Go into the dealership and talk with the person in charge of making the decision about whether or not your tranny will be replaced. See if he can be convinced.

If not, tell you are going to picket his store on monday or whatever day a few days from then would be. Watch his reaction, it will be telling. If you think he doesn't believe you, go out to your car get he sign and show him. Tell him he has until monday (or whatever is reasonable, maybe a week or a weekend) and you will be out there holding a sign telling everyone how the dealership does not stand behind their product and that they do not have the ability to properly service cars blah blah blah. ASk us, we will give some advice.

Your tranny will be replaced.

One customer turning away from buying a new $50,000 truck there will be enough for him to change his mind.

Friend of mine did this with Honda about 6 months ago. The guy didn't even finish a cup of coffee and they were already making an appointment for him to come in and get his car fixed.
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Old 12-12-2010, 10:05 AM   #16
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I feel your pain OP, my trans is in the shop being rebuilt as we speak. Very annoying
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Old 12-12-2010, 11:02 AM   #17
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Quote:
Originally Posted by RyanV View Post
D and D sells the TR6060 kit for 3500, it was 4100 when I got, this will fix the problems you are having with the TR 3650, which in my opinion is a poo-box.

The six speed is just smooth and consistent. Not that Ford shouldnt fix your transmission on warranty out of principle, but I just got fed up and swapping in the TR 6060 solved my problems, and put a smile back on my face when I drove the car.......which was well worth the 4500 I paid for the kit.

R
As much as I'd love a 6 speed, I can't imagine shelling out 4k for a new transmission - especially since this thing has another 25,000 left in warranty.

To the other poster above, I changed dealers three times because I moved once, and the other tried to charge me the $100 Premiumcare deductible even though my powertrain warranty was still in effect. This last one has a somewhat reputable history in the area so we'll see if the second time in 2,000 miles is the charm. If not, Simon, I like your idea. Perhaps a "Honk if Ford gives crappy service" sign while holding another "Ask me about this dealership's service" sign.
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Old 12-12-2010, 11:05 AM   #18
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Ford just replaced my tranny.....12,000 miles! Bad synchros in 2nd and 3rd. They tell me they replaced it with a new one, not a rebuild. I'm not sure if I believe them. I called Tremec and they said to check the tag on the tranny and write down the info and call them back. The shifter on the replacement unit feels real cluncky (like there's gravel in the linkage)) and i'm concerned about that for sure. Also, doesn't like to go into reverse when cold. I understand that the remote linkage style on these 3650's is a poor design and causes damage to the tranny when driven hard.....like a muscle car should be.
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Old 12-12-2010, 11:05 AM
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