Originally Posted by mustang0672

Why does ford ALWAYS bring up mods? I guarantee you half of the mustang owners out there have done something to their car. The mods shouldn't raise any concern unless found out to be the problem. Otherwise FORD MUST do warranty work. I have had a friend who had a problem with this same thing and talked to Ford....all they did was blame the mods he had put on..car was 2 months old.

Originally Posted by FordCustomerService

Glad it is much improved! Let me know if you have any additional questions.

~Natasha

Originally Posted by Roy_R

I for one will not upgrade to a new Stang, just too many horror stories! The 05-09 series was highly modified, and non of the current issues was ever a concern with the drive train!

Originally Posted by wesslvm

And the beat goes on... called today to let dealer know the popping and creaking noises are still present from the drives side. Taking it in to let the tech ride with me. Frustrating, but maybe the third time is the charm!

Wes

Originally Posted by JIM5.0

That is right. A mod that has absolutely no bearing on the problem should not even be considered. For example, if you bring in your car for a bad brake and you put in an aftermarket radio, the dealer techs should be prohibited from even asking if that is a mod.

The only time mods should be brought into consideration is if one for example puts nitrous and the engine gets damaged.
But before denying any warranty work, the techs should considered if the mod did really do the damage.
If the mod didn't cause the problem, warranty work should proceed.
But if the mod did indeed damaged the car, I agree, the warranty work should be denied.