Originally Posted by Blacksmoke
They want me to inspect them myself before they are put back on the car because he said and I quote:
"We take pride in our work and want you to be COMPLETELY happy about the job we have done and want them to be perfect for you."
That impressed me quite a bit. Not that many places these days that not only don't bitch when they do something over, but take the time to make a positive opportunity out of an honest mistake. Great customer service reply!
Outstanding customer service! Make sure you pass on the name & contact info to everyone! Good suppliers are not always easy to find.
I have significant experience with powder-coating.
Powder-coating does have an orange-peel texture to the surface normally. The scale of the orange-peel is dependent on the temp when the powder activates.
Usually when the orange-peel scale is larger, the metal is thinner and activated earlier in the oven process. The areas where the scale is smaller, the powder activated later in the process due to a thicker metal section.
Does that make sense?
If you want a smoother or glossier finish you can specify a second coat. The wheels are coated & baked normally, then resprayed while still hot and re-baked. This makes a superior finish. I have never tried it on a matte-finish powder, so I have no idea what the result would be.
What powder did they use?
I always specified Urethane based powder on parts when possible. It has superior UV stability and wear capabilities. Epoxy to too hard & chips easily as well as not being UV stable.