Originally Posted by Mishri

That is why I don't let other people wash/detail my car. I'm picky about it and hate swirl marks. I didn't even want them to wash it before they gave me the keys (ordered the car) but they said they had to.. and behold, I get home and look at it and see a bunch of scratches in the hood. (might not have been from the washing, but i suspect it was) they did take it to a paint shop and got it all fixed up for me, got all the scratches buffed out though so no big deal in the end.

So if you take your car in, tell them you don't want them to wash it because you are picky about things. (I don't use a pressure washer on my vehicle, think it hurts more than helps).


My brother took his 2013 ford fussion in for some work, they washed it with what looked like brillo pads, it had the worst swirl marks imaginable, even after taking it to a pro to be buffed you can still see them, not as bad, but still there... ofcourse it's black so it stands out.. and my mustang is kona blue so it's almost as bad if I get them. (so far so good after 3 years of ownership)

This Saturday should be a good time for me to do my spring wax... getting all the way up to 62 degrees here for a high heheh.

Originally Posted by Ricardo

Hey 04Stangman, I discussed your situation with the Utah Mustang club and apparently LHM is known to be sketchy and has rubbed a lot of the guys the wrong way. One of the members who owns a '13 GT500 works at a Ford in Ogden, and can probably help you out if you need anything.

Originally Posted by 04stangman

Thanks a bunch Deysha... If they don't get it right this time Ill will be taking you up on your offer of support. But I think as it goes now, I need more friends than enemies. at the dealership... I just don't want to make anyone mad at my dealership by taking it to that level. Then Ill probably have worse luck over there.... :/

Originally Posted by Cristoff

I feel your pain. I took my 2013 in to have them replace a vibrating rear view mirror (under warranty) and after about an hour, the service advisor comes up to me to let me know that they cracked my windshield straight down the center trying to get the mirror off. They ordered another windshield and I'm waiting for their call.

Express your issues with the Service Manager and GM. You should AT LEAST be compensated with a loaner car or rental while they fix the problem that THEY created.