2014 MT82 with 14k miles warranty VOIDED, dealer extorting me for $2k in fees
12-12-2014, 04:34 AM
#131
5th Gear Member
Join Date: Mar 2008
Location: Clermont, FL
Posts: 2,952
Why did they remove the clutch to begin with?
With a trans issue the bell housing and clutch should have never been removed from the car as that would involve more cost for labor not covered by the transmission warranty.
After all of this did you ever end up with any paperwork specifically stating that the warranty was voided and the reason for the denial?
With a trans issue the bell housing and clutch should have never been removed from the car as that would involve more cost for labor not covered by the transmission warranty.
After all of this did you ever end up with any paperwork specifically stating that the warranty was voided and the reason for the denial?
Last edited by PNYXPRESS; 12-12-2014 at 04:36 AM.
12-12-2014, 07:41 AM
#132
2nd Gear Member
Thread Starter
Join Date: May 2013
Location: Colorado
Posts: 184
Why did they remove the clutch to begin with?
With a trans issue the bell housing and clutch should have never been removed from the car as that would involve more cost for labor not covered by the transmission warranty.
After all of this did you ever end up with any paperwork specifically stating that the warranty was voided and the reason for the denial?
With a trans issue the bell housing and clutch should have never been removed from the car as that would involve more cost for labor not covered by the transmission warranty.
After all of this did you ever end up with any paperwork specifically stating that the warranty was voided and the reason for the denial?
I do not have any of that information. Shouls I ask someone?
12-12-2014, 07:47 AM
#133
5th Gear Member
Join Date: Mar 2008
Location: Clermont, FL
Posts: 2,952
You should absolutely have that information! Why are you just taking someones verbal statement? You should of at the very least got an invoice stating the initial complaint, dealer findings, and work performed.
12-12-2014, 08:42 AM
#134
Well, I was considering trading up sometime in the future to a 2013 GT with an MT82 6-speed manual. Reading through this whole fiasco has put me off altogether and added to my mistrust of stealerships even more.
If this is the best Ford can do for their customers, I hope nobody will be stupid enough to buy the 2015 model. I certainly won't. Doing your utmost to avoid honoring warranty claims, and forcing your customers to incur the cost of repairing manufacturing defects, absolutely stinks and is a recipe for disaster. Ford should take note, especially in this day and age, where a bad reputation can spread like wildfire through social media and internet forums with the consequent loss of future business.
It's clear beyond any doubt now that the OP did NOT abuse his vehicle and Ford should make it right. Deysha?
If this is the best Ford can do for their customers, I hope nobody will be stupid enough to buy the 2015 model. I certainly won't. Doing your utmost to avoid honoring warranty claims, and forcing your customers to incur the cost of repairing manufacturing defects, absolutely stinks and is a recipe for disaster. Ford should take note, especially in this day and age, where a bad reputation can spread like wildfire through social media and internet forums with the consequent loss of future business.
It's clear beyond any doubt now that the OP did NOT abuse his vehicle and Ford should make it right. Deysha?
12-12-2014, 10:35 AM
#135
Deysha's signature has the handles you should tweet too, or however the hell tweeting works.Something sounds fishy with this.
Dealership says they will warranty it
Dealership says ford won't, nothing in writing and no call from dealer immediately
Dealer requires $2000 to get car back
Dealership then allows car to go for $275
Nothing showing warranty denied
First call from ford to OP that is posted says ford says no to anything
Now ford is covering all dealer cost for diagnosis to this point
OP, to our knowledge still hasn't received anything on paper making it official
Dealership says they will warranty it
Dealership says ford won't, nothing in writing and no call from dealer immediately
Dealer requires $2000 to get car back
Dealership then allows car to go for $275
Nothing showing warranty denied
First call from ford to OP that is posted says ford says no to anything
Now ford is covering all dealer cost for diagnosis to this point
OP, to our knowledge still hasn't received anything on paper making it official
Deysha
Last edited by FordService; 12-12-2014 at 01:47 PM.
12-12-2014, 11:12 AM
#136
2nd Gear Member
Thread Starter
Join Date: May 2013
Location: Colorado
Posts: 184
After all the trouble yesterday and moving vehicles etc, the Ford Executive Office called me again today and they are willing to repair the vehicle under warranty, finally.
Unfortunately I dropped the vehicle off at a transmission shop today and the transmission was sent to a 3rd party for diagnosis, so I have incurred labor costs with this transmission shop unfortunately.
Ford has offered to reimburse me for the cost of towing from the shop to the new dealer I have selected.
Finally some resolution perhaps however this whole situation has been so confusing. Why did everything suddenly change in 24 hours? Perhaps I should just count my chickens and be happy but what an interesting experience.
Unfortunately I dropped the vehicle off at a transmission shop today and the transmission was sent to a 3rd party for diagnosis, so I have incurred labor costs with this transmission shop unfortunately.
Ford has offered to reimburse me for the cost of towing from the shop to the new dealer I have selected.
Finally some resolution perhaps however this whole situation has been so confusing. Why did everything suddenly change in 24 hours? Perhaps I should just count my chickens and be happy but what an interesting experience.
12-12-2014, 11:19 AM
#137
5th Gear Member
Join Date: Mar 2008
Location: Clermont, FL
Posts: 2,952
Great news!!! Get your car and trans back ASAP from that place and hit up another dealer quickly.
12-12-2014, 11:53 AM
#138
1st Gear Member
Join Date: Nov 2011
Location: Buford, GA
Posts: 128
The drag coefficient is a number that aerodynamicists use to model all of the complex dependencies of shape, inclination, and flow conditions on aircraft drag. This equation is simply a rearrangement of the drag equation where we solve for the drag coefficient in terms of the other variables.
Congrats OP. Hopefully you can put this all behind you and enjoy the rest of your days with the your Mustang!
12-12-2014, 12:36 PM
#139
2nd Gear Member
Join Date: Apr 2014
Location: Georgia
Posts: 414
I've been following this and I am very relieved for you! I am also relieved for myself; I love my Mustang and I've loved Ford products since I've been driving, and I would hate to have a similar situation happen to me!
12-12-2014, 12:39 PM
#140
With 20+% down you're financing 30-ish k. So if you're making 90k...you're golden. With a trade in on top of that then there is less to finance and more to afford on a lesser income. According to Forbes that is.
Also for Auto financing, unless things have changed, anything above a 720 doesn't change the net APR of the loan. Its an auto loan not a mortgage.
And
JZ is right... who cares how people want to spend their money or what they can or should afford.
The question here has always been ... how to help this OP.
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