Dealership trying to scam people
02-02-2015, 07:40 AM
#12
3rd Gear Member
Join Date: Dec 2010
Location: Oldham County, Kentucky
Posts: 540
Sounds like a scam. I would never go there again.
I never go to a dealer for any service unless it's under warranty. I will do it myself or take it to an independent mechanic that relies on word of mouth and his reputation. Even if it weren't a scam and your tie rods were bad, it doesn't cost $700 to replace them. Parts should be under $100, one hour labor and an alignment. $300 or so seems about right to me.
I never go to a dealer for any service unless it's under warranty. I will do it myself or take it to an independent mechanic that relies on word of mouth and his reputation. Even if it weren't a scam and your tie rods were bad, it doesn't cost $700 to replace them. Parts should be under $100, one hour labor and an alignment. $300 or so seems about right to me.
02-02-2015, 10:21 AM
#13
So, if you saw my last thread, it's been a lot of with my car lately...
But anyway, I finally got my car fixed with a quality mechanic here in GA, and there was some bad wiring in the alternator causing the parasitic drain. It ended up being about $200. Not too bad, and the mechanics I worked with were cool. But I asked these guys to check out my tire rods, because a certain Ford Service Center (here in GA, I don't want to specify until I hear from you guys) told me that my tire rods (inner and outer) were bad and desperately needed to be replaced, to the tune of $700.
But anyway, I finally got my car fixed with a quality mechanic here in GA, and there was some bad wiring in the alternator causing the parasitic drain. It ended up being about $200. Not too bad, and the mechanics I worked with were cool. But I asked these guys to check out my tire rods, because a certain Ford Service Center (here in GA, I don't want to specify until I hear from you guys) told me that my tire rods (inner and outer) were bad and desperately needed to be replaced, to the tune of $700.
yeah i am very skeptical with dealership, same happen to me here in CA. took my car for an oil change and the guy told me that they did an inspection and found that my eibach coilovers are leaking and that i need new shocks and struts and he gave me the estimate already. the funny part is me and a friend of mine(20 years of experience) just installed these coilovers about 2 weeks prior to getting my oil change and all of the sudden its leaking.
I’m concerned with your experience and would like to get this documented for you. Please PM mew it your VIN, dealer, mileage, full name, and best daytime number for you.
Deysha
02-03-2015, 01:28 PM
#17
Gentleman's Relish
Join Date: Feb 2005
Location: AZ
Posts: 13,090
Not all dealer service centers are like that. I've been lucky enough to find one that is really good and honest.
02-05-2015, 11:08 AM
#18
5th Gear Member
Join Date: Apr 2006
Location: NC
Posts: 2,166
I work for a Honda dealer and I can say that yes the dealer makes the most money off service. Yes there are crooked dealerships, writers, and techs. We have a tech here who went through the trash to find dirty air filters to sell to a customer who just had them changed at their last visit (5k miles). Somehow this guy still works here but our managers suck. I do not do that to customers because it comes back to bite you, seen it numerous times. I prefer to fix whats wrong with a customer's car and recommend services they need (leaks, worn parts) or stuff that will soon be at service intervals (timing belts usually). Thanks to some guys the dealers get a bad rap and it hurts the rest of us. We've lost many customers because of this.
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KingRando
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10-02-2015 08:06 AM
