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grabberpony.com shut down?

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Old 07-17-2011, 12:35 AM
  #11  
tadi
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Originally Posted by MadStang40
Update: I have yet to receive my shift ****. Sent more emails and called. No one answered. So I left voicemails. I left another email tonight saying that if I don't hear from them by Wednesday then ill be cancelling my order and talking with my bank about removing the charge.

At this stage, there is no way I could recommend this company to anyone.
Let me know how it goes! I'm pretty much in the same boat and was thinking about sending a similar email. I'd hate to have to reverse the charges but this is getting ridiculous.
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Old 07-17-2011, 07:53 AM
  #12  
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Oh I know exactly how you feel. Im a nice guy by nature, but there's a time to be nice and then there's a time to get confrontational. I would have no problem if they were late 1 to 2 weeks if they could communicate to me which processes my order has left to undergo. However, the lack of communication is what frustrates me more than anything.
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Old 07-19-2011, 03:52 PM
  #13  
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Hey Guys, I just came across this thread. I have actually started my own thread weeks ago in another forum. I think it's complete B.S. what theyre doing. I am going to start looking elsewhere.

http://www.allfordmustangs.com/forum...-closed-2.html
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Old 07-19-2011, 04:23 PM
  #14  
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Interesting, I just noticed that their contact page doesn't have the phone number anymore. This isn't looking good.

MadStang40, did you get anything from them? Are you doing a chargeback?
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Old 07-19-2011, 04:26 PM
  #15  
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Originally Posted by tadi
Interesting, I just noticed that their contact page doesn't have the phone number anymore. This isn't looking good.

MadStang40, did you get anything from them? Are you doing a chargeback?
I noticed that too yesterday. Screw that. It's: (570) 262-9786
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Old 07-19-2011, 04:31 PM
  #16  
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Originally Posted by shantmeg
I noticed that too yesterday. Screw that. It's: (570) 262-9786
Called, no answer! Why am I not surprised?
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Old 07-19-2011, 04:32 PM
  #17  
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Originally Posted by tadi
Called, no answer! Why am I not surprised?
I've been calling for a month. Don't waste your minutes...
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Old 07-20-2011, 10:43 AM
  #18  
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I am lucky this time. My shift **** arrived on 7/11, and might be one of the last anyone recieved!
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Old 07-20-2011, 11:14 AM
  #19  
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I have an update!

After I sent a nasty email, Mark from Grabber Pony emailed and said they're moving offices and their computers and phones have been having a lot of problems. He sounded like a beaten man, so I understand and empathize with his situation. He gave me a quick update and said my **** was in the engraving shop and should ship out today or tomorrow. He responded to my email in less than an hour, so I will give them the benefit of the doubt at this point.

Hopefully this was just a momentary lapse due to unforeseen technical problems. MadStang40, did you get any reply?
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Old 07-21-2011, 01:48 AM
  #20  
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Another update, got a shipment email tonight. Says it will ship out tomorrow. Glad to see this resolved itself!
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