stang8psi

so wait they reimbursed you your money and than gave you the wheels and tires for free??

sbradle4

I didn't pay anything... Discount tire ordered the AMR's directly for me. Long story, I ordered different wheels from DT, they lied to me about when they were actually ordered, and fabricated a story to explain what was going on. I caught them in the lie. Wheels were taking forever, and I told them I could order the AMR's and have them before the ones the ordered got in. Then, one of the AMR wheels got lost by UPS. So it took 3 total weeks to get the wheels and tires in, instead of three days. I wrote a five page letter to corporate DT, and was greeted by the regional manager on Friday, when everything came in. He informed me they were going to pay for everything to make it right and keep me as a customer. That is still the short version of the story. They went above and beyond to make it right, and more than I really expected.