Yeah I was about to order something from them (RPM Outlet) a few weeks ago but since I couldn't get them to even answer the e-mails I sent without threating them. I passed on the order.
Same part cost me $150 more elsewhere (Blueoval Industries) But the stuff was shipped the same day I ordered and it arrived when expected. Called them twice once for stock check and once for a stupid questions. Very quick and polite. I'm going back to BlueOval
