Quote:
ORIGINAL: videtto
These guys are continuing to stall on my exchange. At their request, I sent them an email with all of the info they requested. I waited two days and they finally responded, saying that I needed the correct invoice # before they could proceed and investigate. I had given them the only invoice # I had which was at the top of my receipt. I guess I have to wait another 2 or 3 days for them to send me another email. And they mention "investigate", what is there to investigate. They sent me the wrong part and I want my money back and a return authorization #, it that simple.
STAY AWAY FROM THESE KREEPS.
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same here man i give them invoice # in my e mail , they said to send the invoice # . ARE THEY DUMB OR WHAT? ,,they relied to me saying that george is going to contact me about my problem , the tell my to put a washer behind the bracket and that will fix it ,,funny says nothing in the instructions about that ? i told this help desk fellow that i dont what to talk to george is no help whatsoever, and puts my on hold . they cant understand english!!!! . i tols them i wanted my money back! or store cradit or whatever. i tokk thE lower motoblue crap off, but stock lower back on .. i went crusing sunday ,, and got on it never flung belt off.? go figure? the moto blue is crap . i'll let you know how things go , if they e mail me back ? with my stock one back on i got NO BELT WALK AT ALL!