[Roundy]

Heres an update for ya, After calling several times and getting hung up on and sent to voicemail(which you never get a response on). I finally got a hold of George there. He told me again he would credit my card for the charge and send me my part. After 2 more phone calls and another week later, still no credit. I called my CC company to dispute it. To top it all off, I finally got my part, but it wasused or it was a knock off of BMR panhard rod brace because it came spray painted black! You could still smell the fresh paint on it when I opened it. There were acually bubblewrap marksin the paint where it had not dried when shipped. There also were no instructions or stickers(not that you need them). I contacted BMR about this and they confirmed that all their parts are Powdercoated. None are spray painted and they would investige. Of course I could not get a hold of George, they kept sending me to voicemail, so I left a real nice message. I decided to keep the bar as evidence and ordered a new one from brenspeed(what I should have done in the first place). I am going to file a complaint with the Texas attorney general and the BBB. I have all reciepts, tracking numbers CC records and part to validate my case. I strongly urge everyone else who has had a problem to do the same. It sounds like I'm not the first to get screwed or shall I be the last unless enough people come forward.

Roundy