mustang tuning, huh!
02-08-2006, 01:14 PM
#1
4th Gear Member
Thread Starter
Join Date: Jun 2005
Location: northern MI/southern LA
Posts: 1,362
mustang tuning, huh!
i installed my new light bar last friday (looks great), but i had a question about the installation so i called their help line at 1:30pm friday and they called me back tuesday at 3:30pm. now that's customer satisfaction. good thing i figured out the installation myself or my car would have been torn apart for 5 days.[:@]
02-08-2006, 01:23 PM
#3
4th Gear Member
Join Date: Jan 2006
Location:
Posts: 1,860
RE: mustang tuning, huh!
Me neither, but then again I have only ordered 2 things from them, a shift **** and a catback. I did however email them a question about some of their product and they emailed me back within 24 hours....
02-08-2006, 01:25 PM
#4
5th Gear Member
Join Date: Mar 2005
Location: Navarre, FL
Posts: 3,689
RE: mustang tuning, huh!
I emailed them a question about my rims coming in, and I never even recieved an email back or no comfirmation that they even sent the rims out.. They have bad customer serivce.
02-08-2006, 01:34 PM
#5
6th Gear Member
Join Date: Dec 2005
Location: Florida
Posts: 5,893
RE: mustang tuning, huh!
I've ordered rims from there it took 2 emails to get a tracking #... It came on time and really no problems, but I wouldn't say anything positive about thier customer service, haha...
02-08-2006, 02:01 PM
#6
5th Gear Member
Join Date: Aug 2005
Location: Whitehall, Michigan
Posts: 2,638
RE: mustang tuning, huh!
I just ordered some wheels from them... at $719 they had better get here before this week is out, ordered them middle last week. On my last order with them I wasn't happy at all, but ordering from them is saving me money so I'm stuck back at them. [:@]
02-08-2006, 03:09 PM
#7
2nd Gear Member
Join Date: Oct 2005
Location: Manchester, NH
Posts: 304
RE: mustang tuning, huh!
the more i read about them, the more issues i hear. i guess free shipping goes a long way to cover for other mistakes/poor customer service. i must say that my past dealing wasnt very pleasant, but wasnt enough to put me off completely.
02-08-2006, 05:04 PM
#9
5th Gear Member
Join Date: Mar 2004
Location: Northern New Jersey
Posts: 3,645
RE: mustang tuning, huh!
I had to get the administration on this site to help me out with my problem with them. I was waiting around for 2 weeks and I still got no response. After the great people on this site helped me out it was resolved in minutes. It's all a matter of who you know.
02-08-2006, 05:41 PM
#10
5th Gear Member
Join Date: Jul 2004
Location: Pittsburgh/Dayton
Posts: 3,062
RE: mustang tuning, huh!
I've orderd from the 4 different times... I've NEVER once recieved something, because of there bad customer service and lieing saying they have sent emails.. i had to drive 6 hours because of them. They SUCK... shop at LMPerformance.