Need to rant about Bama Tuning
03-09-2012, 09:52 AM
#81
3rd Gear Member
Join Date: Feb 2006
Location: West Chester, PA
Posts: 655
Since we are on the topic of AM, I have only one complaint or question really. With my new wheels/tires, I was checking out the center caps. The caps that say GT, DOHC, 4.6, V8, etc are all 8 dollars each. The original style Tri-Bar Pony, the Cobra that snakes through the "R", the Cobra, and the SVT center caps are 50 bucks each. Why such a big price difference? These made out of gold or something?
03-09-2012, 09:54 AM
#82
AMChris Rose, does this mean that I should sell the SCT tuner with the car it is registered to?
Can the new owner upgrade tunes to the car?
Or does he have to pay another fee?
If the tuner is registered to the vin #, the tuner should sell with the car, right?
Then I have to buy another tuner for my next mustang.
Can the new owner upgrade tunes to the car?
Or does he have to pay another fee?
If the tuner is registered to the vin #, the tuner should sell with the car, right?
Then I have to buy another tuner for my next mustang.
Option 2 would be to let the programmer go with the Mustang when you sell it. The new owner wouldn't get free tune adjustments, but they could enroll into the program if they choose to modify the car and want to receive free updates from us.
With Option 2, when you buy your new programmer for your 2nd Mustang, it'll come with the Free Tunes program for as long as you own that Mustang!
Hope this helps!
03-09-2012, 09:56 AM
#83
Since we are on the topic of AM, I have only one complaint or question really. With my new wheels/tires, I was checking out the center caps. The caps that say GT, DOHC, 4.6, V8, etc are all 8 dollars each. The original style Tri-Bar Pony, the Cobra that snakes through the "R", the Cobra, and the SVT center caps are 50 bucks each. Why such a big price difference? These made out of gold or something?
Those are Ford Racing caps, and they're the ones who set the price-point on those. They cost us a lot more than the other caps you mentioned. We're always working with our vendors for better deals and trying to get you guys savings wherever possible! Hit us up for the forums discount code, which always saves you a few bucks!
03-09-2012, 11:13 PM
#87
2nd Gear Member
Join Date: Jul 2009
Location: canada
Posts: 408
But for 50 bucks each tire, 200 for all corners, my stock Tri-Bar Pony's don't have a scratch on them and will work just fine. Maybe if they ever go on sale, like down to 10 bucks each, I will jump on them...lol
03-16-2012, 07:16 AM
#88
4th Gear Member
Thread Starter
Join Date: Apr 2009
Location: sttesuhcaxaT (The State you love to hate)
Posts: 1,360
It is very important to me to bump this thread and state that Chris Rose at American Muscle\Bama Tunning has been a pleasure to work with and cant Thank him enough for what he did to help me out with my tunes for Cobra.
As pay back to Chris and AM for their great service I will continue to deal with AM and also sent my friend to AM to buy his wheel package and cat back borla exhaust for his Mach1.(He order it the other day )$about $2,000 later
Also want to give a big Thanks to PurpleicedGT for letting me know about Chris Rose and the support he also has giving in the past.Purp I owe you a ICE
Also want to Thank the MFers who help me get by this misunderstanding agreed or not you guys\ladies are great help like always.
THANK YOU !!!!!
As pay back to Chris and AM for their great service I will continue to deal with AM and also sent my friend to AM to buy his wheel package and cat back borla exhaust for his Mach1.(He order it the other day )$about $2,000 later
Also want to give a big Thanks to PurpleicedGT for letting me know about Chris Rose and the support he also has giving in the past.Purp I owe you a ICE
Also want to Thank the MFers who help me get by this misunderstanding agreed or not you guys\ladies are great help like always.
THANK YOU !!!!!
03-21-2012, 12:11 PM
#90
We appreciate the update.
It's always nice to see people react in a positive manner when an issue presents itself with a company. Everyone makes mistakes, but the important part is how you handle it. We'll do everything in our power to help a customer out of a jam, because after all, we're customers too. That's right, all these parts we sell, we have to buy first. And when one of our customers has an issue, we go to our manufacturers to let them know they need to improve or find someone else to sell their junk.
We apply the same mentality to our Bama team and the tunes we send out. The most important thing to us is that in the end, a customer's tune/car are running the way they expected it to. We offer Street, Performance and Race tunes to satisfy a wide-variety of needs and free tunes for life to be able to tweak tunes if the standard tunes aren't ideal for you
The most important thing a company can do besides taking every possible precaution to prevent an issue, is to correct it in the event that prevention didn't work. If you don't fix the little issues and help people with the small things, they can snowball and turn into bigger problems down the road.
We're humbled that Derek was so patient and understanding and we can't thank him enough. Thanks again for taking the time to update us!
Please don't hesitate to PM me if you have any questions or concerns in the future. Take care!
It's always nice to see people react in a positive manner when an issue presents itself with a company. Everyone makes mistakes, but the important part is how you handle it. We'll do everything in our power to help a customer out of a jam, because after all, we're customers too. That's right, all these parts we sell, we have to buy first. And when one of our customers has an issue, we go to our manufacturers to let them know they need to improve or find someone else to sell their junk.
We apply the same mentality to our Bama team and the tunes we send out. The most important thing to us is that in the end, a customer's tune/car are running the way they expected it to. We offer Street, Performance and Race tunes to satisfy a wide-variety of needs and free tunes for life to be able to tweak tunes if the standard tunes aren't ideal for you
The most important thing a company can do besides taking every possible precaution to prevent an issue, is to correct it in the event that prevention didn't work. If you don't fix the little issues and help people with the small things, they can snowball and turn into bigger problems down the road.
We're humbled that Derek was so patient and understanding and we can't thank him enough. Thanks again for taking the time to update us!
Please don't hesitate to PM me if you have any questions or concerns in the future. Take care!
Last edited by AMChrisRose; 03-21-2012 at 05:11 PM.