Great! Made some minor mods and car won't run.
01-19-2015, 05:16 PM
#11
Thread Starter
Join Date: Dec 2014
Location: Massachusetts
Posts: 31
Update:
Called Bama at 4:30 today. The guy I spoke with looked at the order and determined the problem with the tune is it was set for stock airbox. I ordered the tune with an Airraid CAI, so my question is why did that not raise a red flag for the programmer(s)?
Anyway, he told me he would shoot the new tunes out to me "shortly". Been almost two hours so not sure what shortly means. At least the problem may be identified and hopefully get my car back on the road. Got a break in the cold this week, so would be nice to take her out for a spin.
I will update this as necessary.
Called Bama at 4:30 today. The guy I spoke with looked at the order and determined the problem with the tune is it was set for stock airbox. I ordered the tune with an Airraid CAI, so my question is why did that not raise a red flag for the programmer(s)?
Anyway, he told me he would shoot the new tunes out to me "shortly". Been almost two hours so not sure what shortly means. At least the problem may be identified and hopefully get my car back on the road. Got a break in the cold this week, so would be nice to take her out for a spin.
I will update this as necessary.
01-20-2015, 08:48 AM
#12
Update:
Called Bama at 4:30 today. The guy I spoke with looked at the order and determined the problem with the tune is it was set for stock airbox. I ordered the tune with an Airraid CAI, so my question is why did that not raise a red flag for the programmer(s)?
Anyway, he told me he would shoot the new tunes out to me "shortly". Been almost two hours so not sure what shortly means. At least the problem may be identified and hopefully get my car back on the road. Got a break in the cold this week, so would be nice to take her out for a spin.
I will update this as necessary.
Called Bama at 4:30 today. The guy I spoke with looked at the order and determined the problem with the tune is it was set for stock airbox. I ordered the tune with an Airraid CAI, so my question is why did that not raise a red flag for the programmer(s)?
Anyway, he told me he would shoot the new tunes out to me "shortly". Been almost two hours so not sure what shortly means. At least the problem may be identified and hopefully get my car back on the road. Got a break in the cold this week, so would be nice to take her out for a spin.
I will update this as necessary.
Hey - Thanks a lot for letting me know! I'm not entirely sure what in the world managed to happen at Bama on this but I'm going to head over there right now and I'm going to work with a Tuning Specialist myself to have the correct tunes sent out.
I'm very sorry about the inconvenience but this was definitely a mistake on our end and I'll make sure you're squared away quickly! This is very unlike Bama to not return calls and have their tunes updated within a few hours, their turnaround time is typically a few hours when having revisions sent out.
You have my word that nothing like this will ever happen again here moving forward and if there's absolutely anything you need please contact me first via PM!
Hang in there I'll have this fixed for you within the hour!
01-21-2015, 10:19 AM
#14
Alex
01-21-2015, 10:32 AM
#15
3rd Gear Member
Join Date: Jun 2010
Location: RI
Posts: 690
ok, then the MAF transfer function table is wrong in the tunes for that CAI. When writing a tune, you have to tell the PCM how much air is entering the engine to correlate with the different levels of voltage the MAF sensor is putting out. Seriously, That is 95% of tuning. Obviously it is wrong in the tunes they sent you.
01-22-2015, 03:02 AM
#16
Thread Starter
Join Date: Dec 2014
Location: Massachusetts
Posts: 31
Amen! Thanks for your help!
Drove it to school last night, about a forty mile round trip. The car runs very nicely now. The throttle is much more responsive and the transmission shifts and downshifts quicker. I was surprised when the traction control engaged a couple of times with some spirited driving along the way.
Also, Alex, not sure what level of intervention you played, but thanks for your help also, much appreciated.
Drove it to school last night, about a forty mile round trip. The car runs very nicely now. The throttle is much more responsive and the transmission shifts and downshifts quicker. I was surprised when the traction control engaged a couple of times with some spirited driving along the way.
Also, Alex, not sure what level of intervention you played, but thanks for your help also, much appreciated.
01-22-2015, 08:57 AM
#17
Amen! Thanks for your help!
Drove it to school last night, about a forty mile round trip. The car runs very nicely now. The throttle is much more responsive and the transmission shifts and downshifts quicker. I was surprised when the traction control engaged a couple of times with some spirited driving along the way.
Also, Alex, not sure what level of intervention you played, but thanks for your help also, much appreciated.
Drove it to school last night, about a forty mile round trip. The car runs very nicely now. The throttle is much more responsive and the transmission shifts and downshifts quicker. I was surprised when the traction control engaged a couple of times with some spirited driving along the way.
Also, Alex, not sure what level of intervention you played, but thanks for your help also, much appreciated.
I'm really happy to hear that everything's working out nicely now and you're enjoying your tune as much as I do. I'm always here to help out and I work very quickly to make sure that our customer are taken care of!
If there's absolutely anything I can help out with down the road please don't hesitate to contact me first and I'll make sure you're in good shape!
Enjoy!
Alex
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