Ford dealer idled my car for over two hours?
05-22-2014, 09:15 PM
#1
1st Gear Member
Thread Starter
Join Date: May 2012
Location: South East
Posts: 104
Ford dealer idled my car for over two hours?
So I take the '13 Premium in for two pieces of warranty work. Updating software in the stereo my Ford synch crap; and to replace the computer screen in between the tach and speedo.
Well they had reset the dash computer and of course that also reset the Trip A and Trip B screens. So while the trip odometers read zero miles, the engine run timer had logged over two stinking hours of engine run
No doubt at the end of those installations u need power to check out that everything is right, but do u need to run the engine while u do your work? Or was the technician just staying cool on a hot Alabama day on my gas nickel.?
Should I even care and write it up when the Woody Anderson Ford evaluation pops in on my email?
Well they had reset the dash computer and of course that also reset the Trip A and Trip B screens. So while the trip odometers read zero miles, the engine run timer had logged over two stinking hours of engine run
No doubt at the end of those installations u need power to check out that everything is right, but do u need to run the engine while u do your work? Or was the technician just staying cool on a hot Alabama day on my gas nickel.?
Should I even care and write it up when the Woody Anderson Ford evaluation pops in on my email?
05-23-2014, 02:47 PM
#3
Gentleman's Relish
Join Date: Feb 2005
Location: AZ
Posts: 13,090
So I take the '13 Premium in for two pieces of warranty work. Updating software in the stereo my Ford synch crap; and to replace the computer screen in between the tach and speedo.
Well they had reset the dash computer and of course that also reset the Trip A and Trip B screens. So while the trip odometers read zero miles, the engine run timer had logged over two stinking hours of engine run
No doubt at the end of those installations u need power to check out that everything is right, but do u need to run the engine while u do your work? Or was the technician just staying cool on a hot Alabama day on my gas nickel.?
Should I even care and write it up when the Woody Anderson Ford evaluation pops in on my email?
Well they had reset the dash computer and of course that also reset the Trip A and Trip B screens. So while the trip odometers read zero miles, the engine run timer had logged over two stinking hours of engine run
No doubt at the end of those installations u need power to check out that everything is right, but do u need to run the engine while u do your work? Or was the technician just staying cool on a hot Alabama day on my gas nickel.?
Should I even care and write it up when the Woody Anderson Ford evaluation pops in on my email?
Have you ever tried to work on the inside of a car in hot weather without A/C? Better the technician remain cool so they can focus on updating your car correctly instead of sweating all over the place and being distracted and dealing with the heat.
08-05-2014, 10:16 PM
#6
4th Gear Member
Join Date: Mar 2014
Location: Austin, Texas
Posts: 1,155
So what's your point? You spend more time idling in rush hour traffic or at red lights than that....
Have you ever tried to work on the inside of a car in hot weather without A/C? Better the technician remain cool so they can focus on updating your car correctly instead of sweating all over the place and being distracted and dealing with the heat.
Have you ever tried to work on the inside of a car in hot weather without A/C? Better the technician remain cool so they can focus on updating your car correctly instead of sweating all over the place and being distracted and dealing with the heat.
Also...I'm not sure why you took it to them to update the software as it is very easy to do on your own. One of the instructions is to have your engine running during the upgrade.
08-08-2014, 08:20 PM
#7
4th Gear Member
Join Date: Jul 2011
Location: Michigan
Posts: 1,329
The VMCU is the part which interfaces with the rest of the car, and that can't be updated by the user. it's possible there was an update which required a dealer visit.
08-09-2014, 12:10 PM
#8
4th Gear Member
Join Date: Mar 2014
Location: Austin, Texas
Posts: 1,155
that depends. SYNC has two firmware "blobs;" there's the VMCU and the CCPU. the CCPU is the software you interact with; it handles phones, audio devices, voice recognition, and that Applink stuff. When you do a SYNC software update over USB, you're updating the CCPU firmware.
The VMCU is the part which interfaces with the rest of the car, and that can't be updated by the user. it's possible there was an update which required a dealer visit.
The VMCU is the part which interfaces with the rest of the car, and that can't be updated by the user. it's possible there was an update which required a dealer visit.
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