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Fairly new customer to AM...bad product...

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Old 02-28-2012, 05:15 PM
  #11  
MoshpitMad
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It's frustrating when you guys are posting on here, but not responding to my question. And when I tried to call 10 minutes ago...no representatives were available to take my call? During business hours?
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Old 02-29-2012, 06:24 PM
  #12  
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Never got a call back. This is pretty ridiculous.
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Old 03-01-2012, 02:52 PM
  #13  
AMChrisRose
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Originally Posted by MoshpitMad
Can you guys confirm this?

I asked specifically about if I had to upgrade to GT500 top hats when I ordered the Ford Racing K springs for my 2012 and was told over the phone that they were required. Confirm?
Those springs will work for your 2011+ when used in combination with Ford Racing M-18183-C upper strut mounts and M-18000-A dampers. They just won't work if you try throwing them in on the stock 2011+ strut mounts.

You should be good to go!
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Old 03-01-2012, 02:53 PM
  #14  
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Originally Posted by MoshpitMad
It's frustrating when you guys are posting on here, but not responding to my question. And when I tried to call 10 minutes ago...no representatives were available to take my call? During business hours?
I don't know why there were no agents available when you called, but it could have been a glitch with our phone system. If you would like I can have someone call you if you want to shoot me over your contact info in a PM? We've got people here until 9PM EST M-F and 4PM EST on Saturdays.

If it's not taken care of yet, hit me up and I'll get you squared away! Hope this helps!
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Old 03-01-2012, 10:00 PM
  #15  
MoshpitMad
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PM sent.
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Old 03-02-2012, 06:48 PM
  #16  
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Got a call today. Was taken care of, and everything worked out. I really appreciate the effort to set this right. Will definitely do business again.
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Old 03-03-2012, 02:05 PM
  #17  
AMDanBailer
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Originally Posted by MoshpitMad
Got a call today. Was taken care of, and everything worked out. I really appreciate the effort to set this right. Will definitely do business again.
Thanks for your patience and understanding. Glad to hear that we could answer all your questions.

Please don't hesitate to PM me directly if you have any questions or input in the future, I'd be happy to help! Have a great weekend!
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