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-   -   Very frustrating online order issue (http://mustangforums.com/forum/americanmuscle-com/694034-very-frustrating-online-order-issue.html)

Explosive 04-24-2013 12:47 PM

Very frustrating online order issue
 
So this has happened to me about 3 times this month so far and it's keeping me from ordering.

I'll put a part in my cart, click continue shopping and add another item but when the cart opens it says your cart is empty, and I've tried about every thing you could imagine to get the stuff in my cart but it keeps clearing it. Super frustrating, I was going to wait since its been a couple weeks and the brake rotors still aren't in stock but I want to get the sequentials while they're on sale so I guess I'll order brakes later. Can I order on the phone and still get a discount ?

BTR-75 04-24-2013 01:00 PM

If it's from the same PC you may need to check your browser settings, but to answer your question you can use the discount code on phone orders if memory serves me.

Explosive 04-24-2013 01:09 PM

Hmm, well I just managed to get about 3 items in then my computer crashed....I've never had this happen on any other order sites and one ordered from AM online numerous times in the last couple years it's really weird

Explosive 04-24-2013 01:21 PM

Yea I got it working suddenly I add another item and poof it's all gone, I'm going to have to walk away before I out my fist through my screen

BTR-75 04-24-2013 02:54 PM

That doesn't happen to me, the cart vanishing not the fist thru screen.

I often want to choke or punch my monitors. :P

BTR-75 04-24-2013 02:58 PM

I just tried adding three different things to my cart and hit "Keep Shopping" after each and it worked, gotta be a setting on your browser.

You using Chrome, Firefox, Internet Explorer?

BTR-75 04-24-2013 03:01 PM

Found this on teh Googlez:

Your Shopping Cart is Empty
There are two possible reasons you are seeing this message:

You Have Not Added Items to Your Shopping Cart

If you pressed the Shopping Cart button without having added any items to your cart, please return to our product pages and add items by clicking the Add to Cart button next to the item you wish to purchase. You will then be able to view items in your cart.

Your Web Browser is not Accepting Cookies

If you successfully placed at least one item into your cart, your browser did not accept our cookie. Your web browser may be configured to refuse cookies, or you may have manually refused to accept the cookie when prompted.

In order for you to purchase items on this site, it is necessary for your browser to accept our cookie (a reference number that corresponds to your shopping cart contents). The cookie does not contain information about you, your internet activities, email address, or other personally identifiable information. The cookie only has meaning to our shopping cart system.

Please check your browser settings to be sure that it will accept cookies.

You may access these settings in Internet Explorer through Tools/Internet Options/Security/Custom Level/Cookies: Enable.

Explosive 04-24-2013 03:08 PM

Hmm I'll have to look into the cookie thing, thanks. Either way I needed a break lol I was getting pissed

Explosive 04-24-2013 04:52 PM

Yea that didn't do it, screw it ill just place multiple 3 part orders lol

Mark86SVO 04-25-2013 01:36 AM

I just placed an order last night, no problems. Must be your computer.


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