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Save The Planet!! Do NOT buy Billet door pins from AM!!!!!!

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Old 12-02-2014, 07:43 PM
  #1  
drukkosz
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Default Save The Planet!! Do NOT buy Billet door pins from AM!!!!!!

UPS came to mi with 5 packages. I knew that some of them are from AM

I have ordered
2x KONI Struts
1 AM Hoodie (GC promotion)
and....

1x .......................

Great Job AM item arrived in perfect condition!!

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at this moment I started taking pictures


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tadaaa

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Modern Billet Polished Billet Door Lock Pins $6.99
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Old 12-02-2014, 10:15 PM
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dkpGTCS
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Seriously? That was all that was in that huge box?
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Old 12-02-2014, 11:06 PM
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ticopowell
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well... uh... not sure what to think about that. I would almost file a complaint about it to AM. Granted it is just a big unnecessary box and it appears that the product was undamaged... to say the least! If anything they might give you a discount on your next item because of all the money you will save them by having them ship and package more efficiently.

Still that's crazy it was such a big box, seems like a gag christmas present if you ask me
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Old 12-03-2014, 02:54 AM
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Here's how my SR short throw arrived yesterday. I'm not blaming AM for this. UPS must have thrown it all over the place.
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Old 12-03-2014, 07:37 AM
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drukkosz
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wow, I am glad my UPS is much better about delivering packages. Thats just dangerous. Did the driver say something??
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Old 12-03-2014, 10:42 AM
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..could those pins instead be just mailed in an envelope?
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Old 12-03-2014, 11:41 AM
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AMAlexLazarus
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Originally Posted by drukkosz
UPS came to mi with 5 packages. I knew that some of them are from AM




Modern Billet Polished Billet Door Lock Pins $6.99
I'm having a really difficult time with this one! That's absolutely ridiculous and I'm not sure what happened at our warehouse but this is definitely not how we ship here! We're beyond environmentally conscious which is why we'll never ship a paper invoice. If we have any parts that weigh in under a pound we'll have them shipped in a small envelope via USPS as well.

Can you please shoot me a PM with your order number because I'll be able to track down who packed this order for you!

Originally Posted by dkpGTCS
Seriously? That was all that was in that huge box?
I'm with you on this-There's a mistake on our end and there's no reason why this was shipped with the amount of material.

Originally Posted by ticopowell
well... uh... not sure what to think about that. I would almost file a complaint about it to AM. Granted it is just a big unnecessary box and it appears that the product was undamaged... to say the least! If anything they might give you a discount on your next item because of all the money you will save them by having them ship and package more efficiently.Still that's crazy it was such a big box, seems like a gag christmas present if you ask me
This has already been forwarded over to our Warehouse Manager so we're definitely going to be looking into this and I would personally assure you that something like this wont happen again!


Originally Posted by TerryBoyd
Here's how my SR short throw arrived yesterday. I'm not blaming AM for this. UPS must have thrown it all over the place.
Hey Terry-Sorry to see that! Please don't hesitate to let me know if there's anything wrong with the setup or if you're missing anything at all and we'll have a UPS Damage Claim set up and get a replacement shipped out for you immediately! I'm a PM away if you need anything at all!


Originally Posted by 99GTvert
..could those pins instead be just mailed in an envelope?

That's typically how they're shipped out-Anything from decals, interior trim, small stuff is usually shipped USPS.

Let me know if you have any questions guys!

Alex
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Old 12-03-2014, 01:07 PM
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drukkosz
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Alex,
I dont have order number because I placed it over the phone and never got a confirmation, It doesnt even appear in my order history?? I have also purchased 2 koni struts if that helps.

Let me know if you need anything else.
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Old 12-03-2014, 01:37 PM
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Alex,
I posted the pic on Google+ and Dan already offered to make good on any damage. Everything is there and I won't have any problems with the install. I was just really PO'd when it got delivered. It's a gift from my son. Sorry for the thread jack drukkosz.
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Old 12-03-2014, 01:41 PM
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no worries its all good
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