washamur

Just wondering if anyone has dealt with them ...

I ordered my Kenwood DPX503 and got it in yesterday ... but on the page it said it would include the installation accessories.

For some strange reason, all I got was the wiring harness ... no double din dash kit - or - antenna adapter.

I love the head unit, but would love it more if I could install the damn thing properly!

flood41

see thats why you don't buy electronics online. makes it harder to exchange items and to make sure you get everything you need.

howarmat

I have order some things before with them in the past and no problems. By looking at the add it is free if its not the "premium" setup

Dont know for sure but I am sure if you call them up they can either send it out to you if it does qualify and they just missed it.

Now I have always gone to crutchfield since they always give you the dash kits and all wiring no matter what for free. Generally i can find a coupon for 15% or whatever too so it works out being a good deal that way too. Also having their free tech support can be a good thing.

Hope it works out for you.

ttocs

word..... If you know what you are doing it is a little different but as anything purchased on the internet it is buyer beware!

howarmat

you guys kill me, i buy practically everything off the net, hell i dont know where i could buy mustang parts otherwise. I never have any problems either. If i ever had problems with something i would be returning it to the manufacture anyway since most B&M stores are only 30 day return policy anyway.

flood41

the problem i have with internet sales is it kills small bussinesses.

washamur

Well I emailed them last night as soon as I got online and received an email from them this morning ... they were VERY apologetic and informed me that the dash kit was being sent out USPS Priority.

Good customer service and quick to fix a problem ... I went ahead and test the head unit out ... man this thing is cool as hell. I'll post some pics / vids up when everything is fixed.