Ford Sync is kind of a jerk
#42
I Phone
My problem lies with my I phone being synced. The dealer has tried syncing it 3 times to my 2014 Mustang and each time after about 2 days it loses it. After the 3rd time the dealer told me that the phone i just bought is not compatible with Ford Sync. You would think Ford would have included the Samsung Galaxy with the sync system.
#43
TUNE for SYNC ?
Hi jz78817,
The next troubleshooting step I would recommend is removing fuse #3 (like you mentioned earlier). Make sure the engine is off while doing this. You'll find more information about fuses on page 236 of your manual: http://www.fordservicecontent.com/Fo.../12musog3e.pdf
If this does not resolve the issue, I suggest scheduling an appointment at your dealership.
Kim
The next troubleshooting step I would recommend is removing fuse #3 (like you mentioned earlier). Make sure the engine is off while doing this. You'll find more information about fuses on page 236 of your manual: http://www.fordservicecontent.com/Fo.../12musog3e.pdf
If this does not resolve the issue, I suggest scheduling an appointment at your dealership.
Kim
If that doesn't work then I'm guessing the Sync board needs a factory reset, or re-flash.
I wonder if the community of hackers could figure out how to do this. Perhaps FORD should facilitate this, after all they have facilitated this type of procedure for the engine controller, thats what a 'tune' is.
FORD should release the source code for Sync, and technical info for the hardware.
Though Microsoft would go batsh*t crazy if this happened, but given the damage Microsoft has done to Fords reputation, I think it would be justified.
Last edited by vegas_; 03-04-2014 at 09:33 AM. Reason: Typo's
#44
My problem lies with my I phone being synced. The dealer has tried syncing it 3 times to my 2014 Mustang and each time after about 2 days it loses it. After the 3rd time the dealer told me that the phone i just bought is not compatible with Ford Sync. You would think Ford would have included the Samsung Galaxy with the sync system.
Hi vegas_,
If you need to pull the SYNC fuse, I recommend removing it for at least 3 minutes. This seems to do the trick.
Kim
#46
http://support.ford.com/sync-technol...atibility-sync
This doesn't necessarily mean that it isn't compatible, so I'd like to suggest some troubleshooting.
If your phone is currently connected to SYNC, delete the phone from SYNC and delete SYNC from the Bluetooth menu of your phone. Once it is no longer connected, remove the battery from the phone and replace it. Power the phone back up and pair the phone again: http://support.ford.com/sync-technol...our-phone-sync
Here are some other troubleshooting tips for connection issues: http://support.ford.com/sync-technol...eshooting-sync
Kim
#48
In my opinion the shaker system is about as useful as a used turd. The only thing I really wanted was Bluetooth. The rest of it is just for show. I can get bluetooth capabilities in an aftermarket head unit. And if I wanted still have voice commands.
#49
I am unable to speculate on future Ford product plans, but I can confirm that we are long-term partners with Microsoft and will continue to work with them for the future. If you ever need help with your system, you know where to find me.
Provide some more details. Are you hearing any specific error messages when using the SYNC system?
Kim
#50
Just wanted to post that to temper the 'myth' that Japanese cars are better than American cars. I'll keep my Ford sync rating at 9.5/10, but drop my Mazda rating to 1/10 pending the repair. It will be interesting to see if the MP3 player action will be any different once they do the repair. It shouldn't, but if they are replacing a 'module' that module may include both blue-tooth and MP3 functions.