Classic Mustangs (Tech) Technical discussions about the Mustangs of yester-year.

WOW...That Sucks... A LOT

Old 11-17-2006, 02:15 AM
  #1  
Shifty101Easy
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Default WOW...That Sucks... A LOT

so i ordered two new fenders for my stang and they FINALLY got here today along with a stone deflector and they sent me two left fenders....i obviously ordered a RH and LH and it says so on the receipt and on the website and stuff but its just really frustrating I'm gonna have to like send it back and stuff....i emailed the guy i talk to there and hes usually pretty cool but i want to get some input on how to handle it and what to expect?
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Old 11-17-2006, 02:41 AM
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Sean W.
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Default RE: WOW...That Sucks... A LOT

patience..... all things worth having are worth waiting for bro...
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Old 11-17-2006, 02:57 AM
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4reboy
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Default RE: WOW...That Sucks... A LOT

I'm sure he used a lot of his patience waiting for the fenderes in the first place........let alone having to wait again.

Good luck getting the problem fixed bruthah.
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Old 11-17-2006, 03:10 AM
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Shifty101Easy
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Default RE: WOW...That Sucks... A LOT

yeah its been just a tad over a month....it sucks seeing your checking account charged and not having anything to show for it for so long....i guess I'm halfway there....but they will definitely have to cover the shipping fees back to them and back to me, correct? no way I'm paying frigging freight charges....
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Old 11-17-2006, 03:20 AM
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Halz5
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Default RE: WOW...That Sucks... A LOT

Its their fault, they SHOULD pay for everything, hopefully u can ship in back in their box with their packaging materials and THEY will set up a pick up from your door. btw... who takes a month to send fenders? where did you buy these from?
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Old 11-17-2006, 03:40 AM
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rmodel65
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Default RE: WOW...That Sucks... A LOT

yeah thats crazy i didnt even have to waitthat long on my glass fenders from maier
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Old 11-17-2006, 03:52 AM
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Shifty101Easy
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Default RE: WOW...That Sucks... A LOT

well they only charged the standard max. $16.95 shipping so i guess that weighs out....they ate the freight fees since i got it shipped to my uncles business address...either way...it wasnt quick, but wasnt expensive....the bottom line is, as long as they make it all better, is more or less okay...i guess.

this is from trophymustang.com by the way...
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Old 11-17-2006, 07:32 PM
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Shifty101Easy
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Default RE: WOW...That Sucks... A LOT

i emailed them last night and woke up this morning pleasantly surprised to find out that they had already sent out the correct fender and the freight people would be by to pickup the wrong fender. pretty good service. I'm now excited again.
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Old 11-18-2006, 12:47 AM
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66 stang
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Default RE: WOW...That Sucks... A LOT

thats happened to me twice, it really sets you back.......
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Old 11-18-2006, 07:43 AM
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valley firearms
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Default RE: WOW...That Sucks... A LOT

Now that is great customer service!
ORIGINAL: Shifty101Easy

i emailed them last night and woke up this morning pleasantly surprised to find out that they had already sent out the correct fender and the freight people would be by to pickup the wrong fender. pretty good service. I'm now excited again.
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