Do not order from superiormustangparts.com

[green_blurr]

I placed an order on jan 22, for my steering rebuild kit including a gasket I havent recieved it since, iv left messages on the company phone no response. I dont know what to do about this poor service it seems they just took my money and left. I may contact the better business bereau and see what i can do here. Any input guys?

This ad is not displayed to registered or logged-in members. Register your free account today and become a member on Mustang Forums!

[onegreedy]

if you payed by credit card or bank card just call the bank and explain the problem and they will reverse the transaction after they try to contact the company and ask for pod of some sorts

if you paid by check or money order your f****d

[TexasAxMan]

Yep, always pay with a credit card.

[ninteen66mustang]

while ppl are posting about where not to go...

If you live in Colorado, never to to Classic and Performance Mustangs. It is essentially a business made up of con artists who screw anyone and everyone over, including a 16 year old who is in debt for his car. their website is classicmustangs.com, so never order anything from there either!

[Adrenolin]

Think I'll subscribe to this thread as it could be fun to see where everyone has had issues. Always pay via a credit card! Mastercard is the best as their fraud policy rocks for the buyer. Visa is great also. Discover can raise issues and takes a bit longer though thye have always been good for me. I've been making online purchases since '94 and have had a number of fraud claims made against companies. I've never had issues with reversing the charges.

Best of luck!

[zmetalmilitia]

I always have excellent service with NPD and mustangdepot.

[dcohen]

i used to order EVERYTHING from NPD, and still order a lot of stuff from them, they have always treated me right, plus its only about a 45 minute drive from my house

BUT i have found that the best place to get stuff is at my local napa, thats where i got almost all of my suspension parts from, and the bearings for my steering box

PLUS, the guys at my local napa rock, sometimes people look down on a 17 year old kid buying parts, but these guys are always helpful, and they know their stuff

green-blur i hate to hear you are still having trouble with that company

[ninteen66mustang]

ORIGINAL: dcohen
sometimes people look down on a 17 year old kid buying parts

man i HATE stuff like that. Especially when you are telling them what you need and they just assume you have no idea what you are talking about and try to sell you the wrong stuff.

[dcohen]

yea, but i have gotten so much stuff from the napa store here in town that when i walk in they say "Hey Daniel, hows it goin?"

thats why i like to deal with local guys

[JamesW]

Sorry guys, I'm going to have to lock this thread. This is a tech site, not a gripe about bad vendor site. If you feel strongly about being wronged by a vendor....let everyone know over in Off Topic.