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2010 convertible top problem with elastic lever straps

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Old 08-21-2014, 08:04 PM   #1
cvp4571
 
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Default 2010 convertible top problem with elastic lever straps

Hello. I have a 2010 Mustang I purchased 2 years ago. It has 46,500 mi.Love it. Just noticed one of the elastic straps attached to one of the two lever arms is frayed badly, barely attached by a few threads. Have not yet taken it to the dealer.I will not lower the top until this is repaired and want to prepare for the worst case scenario that the dealer may tell me as I know the Extended Premium warrantee does not cover convertible tops.
thanks.
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Old 08-21-2014, 08:20 PM   #2
AzPete
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I don't know of any place that would replace those....possibly a new top either under warranty or your pocket.
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Old 08-22-2014, 11:12 AM   #3
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Quote:
Originally Posted by cvp4571 View Post
Hello. I have a 2010 Mustang I purchased 2 years ago. It has 46,500 mi.Love it. Just noticed one of the elastic straps attached to one of the two lever arms is frayed badly, barely attached by a few threads. Have not yet taken it to the dealer.I will not lower the top until this is repaired and want to prepare for the worst case scenario that the dealer may tell me as I know the Extended Premium warranty does not cover convertible tops.
thanks.
Hi cvp4571,

Welcome to the forum! My name is Deysha with Ford Service and I recommend you have your dealer check it out and speak to your service manager. He is in the best position to ensure a proper diagnosis, and will be able to provide available options and/or coverage for any work needed. Also, remember most repairs done at a Ford Dealer come with a 24 months/unlimited miles warranty.

You can schedule an appointment online here.

Deysha
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Old 05-09-2015, 09:32 AM   #4
cvp4571
 
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Red face diy repair.

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Originally Posted by AzPete View Post
I don't know of any place that would replace those....possibly a new top either under warranty or your pocket.
warranty does not cover convertible tops. thank you ford. decided not to spend $3000 for a new top and repaired it myself by sewing the elastic strap. makes no sense that a 4 inch elastic strap would be used for such an important function as it hold the lever arm that guides the top as it folds .there is one on each side. I simply sewed the frayed area and plan to run some super glue over the stitching. I still think there must be a way to remove and replace these straps. Maybe I have not described the problem well enough as I have not received any other replies other than yours and a ford rep telling me to bring it to the dealer to have it looked at. Why, so they can tell me I need a new top and that warranty wont cover it.I have attached a photo of the problem before my diy repair.
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2010 convertible top problem with elastic lever straps-convertible-top-repair.jpg  
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Old 05-09-2015, 09:32 AM
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