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2013 Suspension noise

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Old 05-27-2013, 01:14 PM   #1
Paul S. Safford
 
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Default 2013 Suspension noise

Tried to search the forums but nothing specific to the 2013 GTs... I noticed it since I bought the car but I thought when warmer weather hit the problem would go away. It hasn't.

What I hear sounds like rubber rubbing on the body every time I hit a bump, speed hump, or swell. It doesn't matter the speed but if any suspension travel is needed to overcome a bump I hear it. Frankly it's embarrassing to have a brand new car sound like this. Is it normal or should I schedule a trip to the stealership?
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Old 05-27-2013, 03:59 PM   #2
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Actually my 2011 with the Roush suspension does this too. I have kind of just written it off as a bushing on the sway bar. If it is more serious than that, I suppose I should take it in too lol
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Old 05-27-2013, 10:00 PM   #3
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2013? Go to the dealer and let them worry about it... Just saying. haha
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Old 05-30-2013, 11:08 PM   #4
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Take it to the dealer. My 2013 had the same problem. There is a TSB out on this. They replace the lower control arm bushings.
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Old 06-01-2013, 11:22 AM   #5
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Quote:
Originally Posted by dixiemustang View Post
Take it to the dealer. My 2013 had the same problem. There is a TSB out on this. They replace the lower control arm bushings.
Dropped it off yesterday... The dealer's parking lot has these horrendous speed bumps so I took the service rep for a ride over one - he heard the noise so they're going to look at it... The rep didn't know anything about the TSB, but that's not a surprise.
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Old 06-01-2013, 01:52 PM   #6
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Not a surprise at all. There are probably hundreds of tsb's for every manufacturer. I'm a service writer for Toyota and I literally may know of about 4. Haha
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Old 06-01-2013, 02:58 PM   #7
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Quote:
Originally Posted by Paul S. Safford View Post
Dropped it off yesterday... The dealer's parking lot has these horrendous speed bumps so I took the service rep for a ride over one - he heard the noise so they're going to look at it... The rep didn't know anything about the TSB, but that's not a surprise.
They usually never do. I'd be interested to know what they find/fix.
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Old 06-01-2013, 04:09 PM   #8
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The dealer called me today and let me know they ordered the lower control arm bushings for driver's and passenger's side. Hope that fixes it...
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Old 06-01-2013, 04:17 PM   #9
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Quote:
Originally Posted by Paul S. Safford View Post
The dealer called me today and let me know they ordered the lower control arm bushings for driver's and passenger's side. Hope that fixes it...
Now this thread has me thinking I'm hearing it. Gonna have to listen good next time I go out.

Did they say they found the TSB for it?
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Old 06-03-2013, 09:52 AM   #10
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Quote:
Originally Posted by Paul S. Safford View Post
Tried to search the forums but nothing specific to the 2013 GTs... I noticed it since I bought the car but I thought when warmer weather hit the problem would go away. It hasn't.

What I hear sounds like rubber rubbing on the body every time I hit a bump, speed hump, or swell. It doesn't matter the speed but if any suspension travel is needed to overcome a bump I hear it. Frankly it's embarrassing to have a brand new car sound like this.
Quote:
Originally Posted by Paul S. Safford View Post
Dropped it off yesterday... The dealer's parking lot has these horrendous speed bumps so I took the service rep for a ride over one - he heard the noise so they're going to look at it... The rep didn't know anything about the TSB, but that's not a surprise.
Glad to learn you’re already working with your dealer, Paul S. Safford. Let me know if you need me.

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Originally Posted by Hysteric View Post
Actually my 2011 with the Roush suspension does this too. I have kind of just written it off as a bushing on the sway bar. If it is more serious than that, I suppose I should take it in too lol
You should definitely have your vehicle checked out at your Ford dealer and speak to your Service Manager, Hysteric. He/She is in the best position to look into this for you. He can check into any warranty, Recalls, or Customer Satisfaction Programs that may apply to your vehicle. Let me know the outcome.

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Old 06-04-2013, 11:46 AM   #11
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Picked it up yesterday and the dealer did the TSB only thing is I still hear the noise from the passenger side. Overall it's better but still makes the noise on large bumps. I just started a 12 day stretch at work and won't have time to bring it in till mid month... When I get a chance I'll update and see if I can scan a copy of the invoice in for anyone who needs to see the notes...

Hysteric:
Yes, you should bring it in, I was surprised at how much of the noise I had just gotten used to and was dismissing, now with the noise gone on the highway it sounds like a new car should.
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Old 06-20-2013, 01:40 PM   #12
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Just to update...
I brought my '13 GT back in and now they are replacing the two front struts and mounting assembly. Parts aren't in so I'll have to wait till Monday or Tuesday. Wish me luck...
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Old 06-22-2013, 12:29 AM   #13
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Great news, I got my car back earlier today and the problem with the suspension seems to be sorted... Here are the pertinent bits from the invoice:
1st repair attempt:
C/S hears a rubbing noise in front suspension when driving over speed bumps or uneven surface
TSB 12-08-24
3078 - - - CC42
Performed TSB 12-08-24 Replaced both lower control arms, noise gone
QTY FP number Description
1 CR3Z - 3079 - C Arm ASY - Fron
1 CR3Z - 3078 - C Arm ASY - Fron

Only the noise wasn't gone...

2nd repair:
C/S when going over bumps hwy speeds or over speed bumps straight on hear a rubbing noise front end both sides
C50
Basic - 18198 CC - 69
Strut mounts making noise, seizing, binding.
Removed and replaced FT-Stut mounts, inspected FT-Shock and also replaced due to shock shaft play (binding).
QTY FP number Description
2 BR3Z - 18124 - F Shock Absorber
2 BR3Z - 18183 - D Bracket



Now the noise seems gone...
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Old 10-30-2013, 10:04 PM   #14
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Default Another Fix

I have 2013 GT/CS Conv for a year now. The car started to develop the clunk going over speed bumps. Took it to Ford and they performed the TSB and replaced many front suspension parts. Fixed the clunk, but then it sounded like 1970 mercury while turning in parking lots or tight slow turns. Very loud squeaks coming from front right.

Took it back to Ford they looked at it for two days and called and told me that after talking to Ford they couldn't fix it and since it wasn't safety related, it was as good as they could get it.

I was quite annoyed and returned again and the tech and I were messing with the front end and as weird as it sounds, pushing on the front nose clip where it touches the head light and front right quarter panel it would make the noise. Seems like when they fixed the suspension TSB they put the front nose clip on with a smaller gap on the passenger side compared to the driver side. I fixed the problem by removing front nose clip and putting it back on with an even gap on both sides and no more squeaky parking lots.

Thanks and hopefully this will be helpful to someone.
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Old 10-30-2013, 10:04 PM
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