My MT82 story
09-18-2013, 07:05 AM
#11
Thread Starter
Join Date: Sep 2012
Location: Tx
Posts: 6
Hey Deysha, I'll need another form of contact, apparently I'm not allowed to send Pm's
09-19-2013, 08:30 AM
#14
First off, sorry you are going through this - I hope it works out so you can enjoy the car. Second, I am glad they are doing their absolute best to resolve your issue at the dealer. My dealership has been great so far as well. Third, I think it is awesome that an actual Ford service rep frequents this forum and wants to help you out - thanks Deysha!
So, as I understand it, corporate still refuses to address this issue in an organized way, despite the widespread transmission woes experienced so far. Deysha, are you aware of any changes to address this from the factory? I just bought a 2014 GT 2 weeks ago and the more I read, the more nervous I get...
So, as I understand it, corporate still refuses to address this issue in an organized way, despite the widespread transmission woes experienced so far. Deysha, are you aware of any changes to address this from the factory? I just bought a 2014 GT 2 weeks ago and the more I read, the more nervous I get...
Deysha
09-20-2013, 07:54 PM
#15
Join Date: May 2013
Location: California
Posts: 3
Document everything, my Subaru was lemoned (they agreed to take it back) after it was in the shop off and on for over 40 days. Know your rights, see if they will replace the vehicle (get an Auto) or talk to an attorney. Good luck
09-30-2013, 03:35 PM
#17
Hope you get it sorted out!
Quick question about this since someone in this thread mentioned it. I've only had my car a few weeks now but I noticed the first cold morning I drove it before I put my catback on it, the m6 was making this whining noise. Kind of like a twin screw blower. Is that normal for these or should I contact ford? Car is clean and 16,500 miles on it, I hope it's still under warranty because it's too new to be making odd noises. I don't want issues with it later down the road either. I plan to keep this a long long time.
Quick question about this since someone in this thread mentioned it. I've only had my car a few weeks now but I noticed the first cold morning I drove it before I put my catback on it, the m6 was making this whining noise. Kind of like a twin screw blower. Is that normal for these or should I contact ford? Car is clean and 16,500 miles on it, I hope it's still under warranty because it's too new to be making odd noises. I don't want issues with it later down the road either. I plan to keep this a long long time.
Welcome to the forum! My name is Deysha with Ford Service. You should bring it in to your local Ford Dealer and have them check it out. The Service Manager is in the best position to let you know if there is work needed, and about coverage you may have for it (warranty, recall, etc.). Let me know the outcome.
Deysha
10-02-2013, 09:12 PM
#18
Thread Starter
Join Date: Sep 2012
Location: Tx
Posts: 6
Update: Ford came through, new MT82 arrived at the dealership today and I should have the car back tomorrow. Ford has made it right with me for all the time the car has been in the shop including extending my warranty to 7yrs/75000 miles. I do wish I could have been driving it more the last few months but I'm ok with the outcome. The service department at 5 Star Ford in North Richland Hills is outstanding and I would highly recommend them!
