Ford Social Media Rep Pls Forward to Alan Mulally, RE: The MT82 Transmission - MustangForums.com


Go Back   MustangForums.com > General Mustang Forums > Mustang News, Concepts, Rumors & Discussion
Sign in using an external account
Register Forgot Password?
Search


Mustang News, Concepts, Rumors & Discussion Did you see that Mustang?! Have you heard Ford's next move? Come inside.
Sponsored by CJ Pony Parts


Ford Social Media Rep Pls Forward to Alan Mulally, RE: The MT82 Transmission

Reply
 
 
 
 
Thread Tools Search this Thread
Old 08-15-2011, 07:55 AM   #1
GTI-Guy
2nd Gear Member
 
GTI-Guy's Avatar
 
Join Date: Sep 2009
Vehicle: Waiting on My '12 V6 Perf Pkg
Location: Near the Arch
Posts: 159
Default Ford Social Media Rep Pls Forward to Alan Mulally, RE: The MT82 Transmission

Hello Mr Mulally,

On a CNBC broadcast of "Ford, Rebuilding an American Icon," I watched you break the ice at Ford on quality by literally clapping your hands for a an exec that confessed he had a quality problem. A simple but incredibly effective gesture.

It wasn't much of an issue ... a lift gate strut that wasn't working properly ... but you allowed it to delay the launch of the vehicle. More importantly, you made it okay for your execs to air issues without fear of loss of stature, quite the opposite, you made it clear you expected honesty for the good of the company and your customers.

That was depicted as the exact moment you began to change Ford. You didn't let up and thanks to your efforts Ford is now a story for textbooks on how to change corporate culture.

I was going to purchase a 2012 Mustang V6 with the manual MT86 transmission, but I'm confused by the actions taken by Ford in handling the problem thus far. Deysha, a Ford Social Media Rep, would be an excellent source for debriefing, as she's been here in the trenches with your customers. I am hoping you can look at this. I suspect well intentioned employees may benefit from your guidance. As soon as I can hear that's the case via Ford HQ, I will be honored to purchase the vehicle. Thank you for your time.

P.S. - By the way, Deysha is an incredible asset to Ford. She has grace under pressure far beyond her position. Waste no time promoting her.
GTI-Guy is offline   Reply With Quote
Old 08-15-2011, 10:13 AM   #2
simpsonfan13
ELEKTRO-FIDE Moderator
 
simpsonfan13's Avatar
 
Join Date: Jul 2006
Vehicle: .
Location: In Geo-synchronous orbit over redass' bathroom,
Posts: 2,345
Default

awesome but IF you receive a reply it would probably be a desar john letter.
__________________
Quote:
Originally Posted by Tanner05 View Post
The only car in the driveway right now is a Civic. I refuse to demean myself that way. That bitch can't handle me.
simpsonfan13 is offline   Reply With Quote

 
 
 
Reply

Tags
82, alan, ford, media, mt, mt82, mulally, mustang, news, problem, problems, recall, response, social, transmission

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
2014 Sterling Gray Track Pack GT spectreman Mustangs For Sale 2 Today 08:13 AM
7th Annual AmericanMuscle Mustang Show! #AM2015 AMWill AmericanMuscle.com 2 08-14-2015 01:47 PM
AmericanMuscle takes over Carlisle All Ford Nationals! AMWill AmericanMuscle.com 0 07-01-2015 06:26 PM
Borla Exhaust for Boss 302 and Mustang GT billyb_at_borla GT S197 General Discussion 0 06-18-2015 11:13 AM
Here's What Chris Harris Thought of the New Ford Mustang MustangForums Editor The New S550 2015 Mustang 0 06-15-2015 06:56 PM

 
Advertising
Featured Sponsors
Vendor Directory
New Sponsors
All times are GMT -5. The time now is 10:01 AM.>

© Internet Brands, Inc.


This forum is owned and operated by Internet Brands, Inc., a Delaware corporation. It is not authorized or endorsed by the Ford Motor Company and is not affiliated with the Ford Motor Company or its related companies in any way. Ford® is a registered trademark of the Ford Motor Company
Emails Backup