Freight free...no way.... - MustangForums.com



Off Topic A place for you car junkies to boldly post off topic.
Sponsored by:
Sponsored by:

Reply
 
 
 
Thread Tools Search this Thread
Old 06-30-2013, 09:21 PM   #1
akdoggie
2nd Gear Member
Thread Starter
 
akdoggie's Avatar
 
Join Date: Oct 2009
Location: Anchorage, Alaska
Posts: 458
Default Freight free...no way....

Again, I tried to buy from one of our vendors, who states "free shipping on all orders", that is until you post your zip code. I was shocked to see, 31.21 come up on the screen for postage on 2 plastic taillight trim pieces. 31.21 for less than 1 pound? You guys are out of your freakin' minds. I can't believe that they are a sponsor. Screw this. I've had enough of them. They talk a good game until you order, then its add add add.

Luckily there are numerous vendors out there, and I don't have to rely on one particular. I would of liked to buy from this seller, but they treat AK and HI as crap, so they don't deserve my business.
akdoggie is offline   Reply With Quote
Old 07-01-2013, 12:04 AM   #2
MustangFirstCar
5th Gear Member
 
MustangFirstCar's Avatar
 
Join Date: May 2010
Location: Ohio
Posts: 2,228
Default

Was this AM? I know that when I ordered a bumper from them they wouldn't ship it to my house for free, I had to ship it to my friend's shop.
MustangFirstCar is offline   Reply With Quote
Old 07-01-2013, 04:29 AM   #3
akdoggie
2nd Gear Member
Thread Starter
 
akdoggie's Avatar
 
Join Date: Oct 2009
Location: Anchorage, Alaska
Posts: 458
Default

I try and not put a name to them. I know I'm not alone in this, and I'll bet the 808 guys agree 100% with me. It's funny when you can buy from some of our vendors and not get charged freight for regular items and some want to hose you down. They claim the shipping is set by the carrier. If that's the case, use more than just UPS or FEDEX. USPS would gladly come by and pick up your items and ship them, just like UPS/FedEx does. But that would be too easy and logical.

I rarely, anymore, buy from RockAuto, unless the freight is good for that particular item. Some things were great on freight, but if I was needing more of the same part and it had to come from another of their warehouses, and that brought triple charges for freight. Why not send them both from 1 warehouse and save the guy some money? Too easy to do that, so they won't. Oh well, their loss.

Last edited by akdoggie; 07-01-2013 at 04:33 AM.
akdoggie is offline   Reply With Quote
Old 07-01-2013, 09:31 AM   #4
Nuke
6th Gear Member
 
Nuke's Avatar
 
Join Date: Jun 2007
Location: PA to KY ('07) to IL ('09) to MS ('10) to FL ('11)
Posts: 16,186
Default

It always baffles me why some companies (and individuals) will rape others on shipping cost. I can buy a 250 lb. portable generator on-line for the same price as I can at Home Depot and other box stores and have it shipped for free. Yet a 4 oz item from another place will charge some ridiculous amount to ship it.
Nuke is offline   Reply With Quote
Old 07-01-2013, 10:36 AM   #5
kput
4th Gear Member
 
kput's Avatar
 
Join Date: Jul 2011
Location: NE
Posts: 1,207
Default

The better question is: why is this in the appearance section?
kput is offline   Reply With Quote
Old 07-01-2013, 11:54 AM   #6
Rylay
3rd Gear Member
 
Join Date: Sep 2011
Location: Illinois
Posts: 556
Default

Kput is right but back one topic: shipping is never 'free' they mark up prices to make it look free. If you're mad over it then you don't understand the game. Free shipping is an enormous marketing scam that makes you ***** feel all warm and special. The fact that you have to pay for shipping should be a good and perfered feature so you know you aren't overpaying. OP you are only paying the difference between the built in price and the actual cost of shipping, grow up
Rylay is offline   Reply With Quote
Old 07-01-2013, 12:02 PM   #7
Rylay
3rd Gear Member
 
Join Date: Sep 2011
Location: Illinois
Posts: 556
Default

As far as carriers go, they cut pretty cheap deals by using ups or FedEx exclusively and are saving you a lot on shipping by doing so.
Rylay is offline   Reply With Quote
Old 07-01-2013, 12:15 PM   #8
AJSpags
2nd Gear Member
 
AJSpags's Avatar
 
Join Date: Feb 2012
Location: California
Posts: 296
Default

USPS also sucks to deal with when a problem arises. Unlike FedEx and UPS if a product gets damaged or lost USPS takes 5x longer to get a resolution unlike FedEx or UPS, though not perfect they do come to a resolution a lot quicker then USPS. It is a bummer about how all venders advertise free shipping but charge for Alaska and Hawaii shipments but it's completely understandable as it does cost them more to ship there. Would you stop advertising Free Shipping if only 2 states added an exception when all your competition is saying "FREE SHIPPING"? I know it sucks but working in sales I get this complaint often.
AJSpags is offline   Reply With Quote
Old 07-01-2013, 12:48 PM   #9
CMcNam
3rd Gear Member
 
CMcNam's Avatar
 
Join Date: Apr 2012
Location: Massachusetts
Posts: 874
Default

That sucks to hear OP, but most places will put the details in the fine print stating that they don't do free shipping to Hawaii and Alaska. The advertising is mostly correct. If they advertised free shipping to all fifty states it would be a different matter, but I don't see it.

About price gouging to make up for free shipping, vendors will often do price matching and you still maintain your free shipping, so I don't see how it can be overinflated too much. There are always options, but you have to be able to work the system a bit.

I hope you get a satisfactory resolution to your issue though.

Edit: Not to dump salt on the wound, but here is American Muscle's shipping policy as an example. The link is right on their homepage, and it does state free shipping to all 48 continental states, although to your credit they state all locations which isn't correct. It's free freight shipping to all commercial locations in the 48 states.

Last edited by CMcNam; 07-01-2013 at 12:54 PM.
CMcNam is offline   Reply With Quote
Old 07-01-2013, 02:04 PM   #10
Derf00
6th Gear Member
 
Join Date: Feb 2005
Location: AZ
Posts: 10,546
Default

ya, what he said ^^ (48 contiguous states) . The only thing that most aren't clear on though is the residential vs commercial address.
Derf00 is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Fall Into Savings With Up To 30% Off Mustang Parts! Steve@CJPP CJ Pony Parts 0 09-24-2015 02:51 PM
cobra vs heavy hitter vette's ctgreddy Street/Strip 11 09-20-2015 08:35 PM
Up To 30% Off On Ford Parts Continues Thru 9/8! Steve@CJPP CJ Pony Parts 0 09-03-2015 11:43 AM
1998 gt parts for sale 1998gtcorpus Parts For Sale 7 10-03-2006 05:56 PM
94 to 98 gt parts 1998gtcorpus Parts For Sale 2 08-15-2006 02:35 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -5. The time now is 12:40 AM.