Ok, for those that don't know, I recently decided to pull my Pype Bombs for their bi-annual polish/cleaning. Upon doing so, I found out that my driver's side was rusted out. So, I called Pypes to get this rusted out Pype Bomb taken care of. After talking to them and sending them pictures, they decided to replace the defective Pype Bomb. Just the one, which I'm OK with. I did however say, if at all possible I'd like to replace them both as I show the vehicle. The service rep than smugly replied, "You SHOW the car? Look's like you haven't washed the underside in years." If that's not good for PR, I don't know what is. Here's the Pype Bomb in it's current, defective condition after TWO YEARS of daily driving in North East Ohio 400+ miles/week YEAR ROUND. I'd say it's pretty clean (and I noticed they were rusted out when I pulled them in order to Polish them...Yea, I don't clean the car).
I then asked him how much it would cost to purchase a new passenger side so I wouldn't have a mismatched set and he quoted me $165...lol, I bought them for $209 brand new.
Many of you know, I defended them all the time when people claimed they were as cheap as Cherry Bombs. They sound great on a stock car, almost sound comparable to one with headers. I just won't recommend them based on the service they provide.
I don't usually do this sort of thing, but this pissed me off. I have heard they didn't have such great customer service before but I can now confirm it and they will not see $1 of my money from here on out and I won't recommend them to anyone.
Sorry for the typo in the thread title lol...Pypes Performance Exhaust*