Got screwed by a shop - need help!
04-06-2013, 11:13 AM
#11
Thread Starter
Join Date: Apr 2013
Location: Hawaii
Posts: 20
We'll this is going to get ugly. I haven't had a chance to inspect my car yet but here is the scenerio:
Owner calls me around 2pm to say my car is ready for pick up. I say, fine, I'll be there around 5. Owner says okay. He closes his shop at 5pm on the dot (shop hours) and leaves my keys and car unattended. We never agreed he could do that and does not give me a courtesy call to say he was. Didn't discuss with me the car and what was corected, etc. And does not deliver an alignment as he said he would.
Now I'm furious. The last thing I wanted to do was flame anyone, but here we go.
If you live on Oahu, Hawaii,
DO NOT TAKE YOUR CAR HERE: http://autorepairshophawaii.com/about/
Performance Auto Care Center, inc owned by John C. Pinero.
There, I said it! My mustang deserves justice and every other mustang guy needs to know.
Owner calls me around 2pm to say my car is ready for pick up. I say, fine, I'll be there around 5. Owner says okay. He closes his shop at 5pm on the dot (shop hours) and leaves my keys and car unattended. We never agreed he could do that and does not give me a courtesy call to say he was. Didn't discuss with me the car and what was corected, etc. And does not deliver an alignment as he said he would.
Now I'm furious. The last thing I wanted to do was flame anyone, but here we go.
If you live on Oahu, Hawaii,
DO NOT TAKE YOUR CAR HERE: http://autorepairshophawaii.com/about/
Performance Auto Care Center, inc owned by John C. Pinero.
There, I said it! My mustang deserves justice and every other mustang guy needs to know.
04-06-2013, 01:21 PM
#12
Thread Starter
Join Date: Apr 2013
Location: Hawaii
Posts: 20
Am I over reacting? I thought this was totally classless. Your thoughts please...
On a happy note: I'm learning so much about my cars suspension. World of difference in driving a stang with good suspension parts. I also have an excuse to buy new tools and work on my car without the wife complaining.
On a happy note: I'm learning so much about my cars suspension. World of difference in driving a stang with good suspension parts. I also have an excuse to buy new tools and work on my car without the wife complaining.
04-06-2013, 10:07 PM
#13
Thread Starter
Join Date: Apr 2013
Location: Hawaii
Posts: 20
Am I going crazy? Did this shop not reinstall my spring seats again? I emailed him pics, instructions and spoke to him in person (he was actually arguing about what it was called and said the seat is what the bottom of the strut is called, referring to the spring rubber sleeve).
Will this cause any permanent damage to my mounts? Will I get any justice? I'm at my wits end.
And is this a normal position for my dust boot?
Will this cause any permanent damage to my mounts? Will I get any justice? I'm at my wits end.
And is this a normal position for my dust boot?
04-07-2013, 12:48 PM
#16
Thread Starter
Join Date: Apr 2013
Location: Hawaii
Posts: 20
I sent him emails again with a review of all the mishaps. He hasn't responded yet but I'm also looking at getting legal representation. From what I've read online, it might be just one big headache to pursue but I'll see how it goes.
He actually got into a verbal arguement with me about what was a spring seat. He completely ignored my emails with the steeda instructions regarding re-installation of the spring seats.
Lesson learned, going to get my car checked out this week by a bonified ford mechanic.
And on a side note, if your reading this thread, do yourself a favor and get your suspension upgraded. Worth its weight in gold and makes mustangs that much more fun to drive. Koni yellows rock!
He actually got into a verbal arguement with me about what was a spring seat. He completely ignored my emails with the steeda instructions regarding re-installation of the spring seats.
Lesson learned, going to get my car checked out this week by a bonified ford mechanic.
And on a side note, if your reading this thread, do yourself a favor and get your suspension upgraded. Worth its weight in gold and makes mustangs that much more fun to drive. Koni yellows rock!
04-08-2013, 09:12 AM
#17
4th Gear Member
Join Date: Mar 2009
Location: Houston, Texas
Posts: 1,731
I sent him emails again with a review of all the mishaps. He hasn't responded yet but I'm also looking at getting legal representation. From what I've read online, it might be just one big headache to pursue but I'll see how it goes.
He actually got into a verbal arguement with me about what was a spring seat. He completely ignored my emails with the steeda instructions regarding re-installation of the spring seats.
Lesson learned, going to get my car checked out this week by a bonified ford mechanic.
And on a side note, if your reading this thread, do yourself a favor and get your suspension upgraded. Worth its weight in gold and makes mustangs that much more fun to drive. Koni yellows rock!
He actually got into a verbal arguement with me about what was a spring seat. He completely ignored my emails with the steeda instructions regarding re-installation of the spring seats.
Lesson learned, going to get my car checked out this week by a bonified ford mechanic.
And on a side note, if your reading this thread, do yourself a favor and get your suspension upgraded. Worth its weight in gold and makes mustangs that much more fun to drive. Koni yellows rock!
04-08-2013, 12:21 PM
#20
1st Gear Member
Join Date: Aug 2009
Location: MA
Posts: 123
Finding someone you trust and like to work on your car is very hard. I've been sooooo lucky that my wife works for a ford dealership and all of my work is done by one guy that has a mustang also. If I had a lift, I would do all of my own work. But being an apartment renter, I'm limited to what I can do in a parking lot. So he handles all of the stuff I can't on the side. I always ask him what he wants for the job, and he treats me very fair. Anywho, good luck getting everything straightened out.