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Showing results 1 to 25 of 500
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Search: Posts Made By: FordService
Forum: Mustang News, Concepts, Rumors & Discussion Today, 03:04 PM
Replies: 52
Views: 4,394
Posted By FordService
Hello, coolest people ever! I will be out of...

Hello, coolest people ever!

I will be out of the office from now until mid-day on Monday, on a late birthday vaca. Still not sure if I’m going to Virginia or Miami. Lol! Don’t miss me too much and...
Forum: The New S550 2015 Mustang Today, 09:37 AM
Replies: 8
Views: 318
Posted By FordService
Hi thay83, Welcome to the forum! My name is...

Hi thay83,

Welcome to the forum! My name is Deysha with Ford Service. I see these awesome guys have answered your questions, so I just wanted to stop by and congratulate you on your new ĎStang.
...
Forum: V6 S197 General Discussion Today, 09:03 AM
Replies: 25
Views: 1,113
Posted By FordService
Lol! Sounds like a good one, SonicGTC_05! ...

Lol! Sounds like a good one, SonicGTC_05!


It sure did, Buckshot Barry. Itís also part of the Compliance Recall 08C02 PASSENGER AIRBAG. Please make an appointment...
Forum: V6 S197 General Discussion Yesterday, 12:12 PM
Replies: 19
Views: 541
Posted By FordService
Thanks for the update, Mobiusone stang! Let me...

Thanks for the update, Mobiusone stang! Let me know the outcome.

Deysha
Forum: 2005 - 2014 Mustangs 12-16-2014, 01:48 PM
Replies: 30
Views: 1,607
Posted By FordService
I recommend you get a second opinion at a...

I recommend you get a second opinion at a different Ford Dealer, ///austinl. They may be able to get a better look and possibly send pictures in. I also recommend you wash it before you bring it in....
Forum: 2005 - 2014 Mustangs 12-16-2014, 01:28 PM
Replies: 34
Views: 1,719
Posted By FordService
Youíre welcome, mudhen463! You now have a CSM...

Youíre welcome, mudhen463! You now have a CSM assigned to your case who will help the dealer get this resolved for you. Please stay in contact whit them.

Deysha
Forum: V6 S197 General Discussion 12-16-2014, 12:18 PM
Replies: 19
Views: 541
Posted By FordService
Thank you for the update, Mobiusone stang. If the...

Thank you for the update, Mobiusone stang. If the concern is not a manufacturerís defect, it may not be covered under the new-vehicle limited warranty. You should still speak to your service manager...
Forum: 2005 - 2014 Mustangs 12-15-2014, 12:05 PM
Replies: 12
Views: 730
Posted By FordService
Hi jz78817, Let me get this control arm...

Hi jz78817,

Let me get this control arm noise escalated to the customer service manager for your area. Please PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha
Forum: V6 S197 General Discussion 12-15-2014, 11:59 AM
Replies: 19
Views: 541
Posted By FordService
Hello Mobiusone stang, Let me know when...

Hello Mobiusone stang,

Let me know when youíre bringing it back in and Iíll get this escalated to the customer service manager for your area. This will help them work together to get this resolved...
Forum: GT S197 General Discussion 12-15-2014, 11:33 AM
Replies: 15
Views: 684
Posted By FordService
That's great, Wright1308! Thanks for the update! ...

That's great, Wright1308! Thanks for the update!

Deysha
Forum: 2005 - 2014 Mustangs 12-15-2014, 11:32 AM
Replies: 30
Views: 1,607
Posted By FordService
Hi ///austinl, Welcome to the forum! My name...

Hi ///austinl,

Welcome to the forum! My name is Deysha with Ford Service. Have you addressed this trunk issue with your Ford Dealer yet? Be sure to speak with your service manager about this, as...
Forum: GT S197 General Discussion 12-15-2014, 11:12 AM
Replies: 3
Views: 218
Posted By FordService
I see you sent me a PM on AFM this past Saturday,...

I see you sent me a PM on AFM this past Saturday, Karterfred88. Unfortunately, I donít work weekends. In the meantime, will you please send me another PM with your full name, dealership name, and...
Forum: 2005 - 2014 Mustangs 12-15-2014, 11:07 AM
Replies: 34
Views: 1,719
Posted By FordService
Have you guys brought this up to your Ford...

Have you guys brought this up to your Ford Dealers? If so, what did they say?

Deysha
Forum: 2005 - 2014 Mustangs 12-12-2014, 02:47 PM
Replies: 159
Views: 6,857
Posted By FordService
That is great news, iamzatch! :icon_doh:...

That is great news, iamzatch!


:icon_doh: LOL!!! Yea ... about that, Buchez09GT. :icon_shrug:

Deysha
Forum: 2005 - 2014 Mustangs 12-12-2014, 02:45 PM
Replies: 25
Views: 974
Posted By FordService
I understand, BrazenStang. Be sure to let them...

I understand, BrazenStang. Be sure to let them know when and how it happens, so they can try to do the same to recreate it. Definitely keep me updated.

Deysha
Forum: 2005 - 2014 Mustangs 12-12-2014, 11:35 AM
Replies: 159
Views: 6,857
Posted By FordService
We have been involved with this, Buchez09GT. ...

We have been involved with this, Buchez09GT.

Just to clarify; if a specific repair is not being covered, it does not necessarily mean the whole warranty is voided, PNYXPRESS. Also, if the assigned...
Forum: V6 (1994-2004) Mustangs 12-12-2014, 09:09 AM
Replies: 3
Views: 225
Posted By FordService
Congrats on your new 'Stang, Mobiusone stang!...

Congrats on your new 'Stang, Mobiusone stang! Enjoy!

Deysha
Forum: 2005 - 2014 Mustangs 12-11-2014, 02:56 PM
Replies: 17
Views: 868
Posted By FordService
Iím happy to get this escalated if youíd like,...

Iím happy to get this escalated if youíd like, RamblinEngineer. Just send me the info I requested on the previous post.

Deysha
Forum: 2005 - 2014 Mustangs 12-11-2014, 09:38 AM
Replies: 159
Views: 6,857
Posted By FordService
Donít fret, Buchez09GT. Make your appointment and...

Donít fret, Buchez09GT. Make your appointment and Iíll get this escalated for you. PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha
Forum: 2005 - 2014 Mustangs 12-11-2014, 08:22 AM
Replies: 25
Views: 974
Posted By FordService
I didnít know your dealer has not been able to...

I didnít know your dealer has not been able to duplicate your concerns, BrazenStang. I can escalate this for you and have them work with the customer service manager for your area to get this...
Forum: V6 S197 General Discussion 12-09-2014, 01:47 PM
Replies: 12
Views: 421
Posted By FordService
What did your Ford Dealer say about this,...

What did your Ford Dealer say about this, DanielWilson?

Deysha
Forum: 2005 - 2014 Mustangs 12-09-2014, 01:40 PM
Replies: 6
Views: 397
Posted By FordService
Glad you found the culprit, blmustang01. Thank...

Glad you found the culprit, blmustang01. Thank you for the update!

Deysha
Forum: 2005 - 2014 Mustangs 12-09-2014, 01:16 PM
Replies: 159
Views: 6,857
Posted By FordService
As MustangInTexas mentioned, it could be on hold...

As MustangInTexas mentioned, it could be on hold until the situation is sorted out, guys.

Deysha
Forum: 2005 - 2014 Mustangs 12-09-2014, 09:38 AM
Replies: 159
Views: 6,857
Posted By FordService
Your VIN does not show any warranty voids,...

Your VIN does not show any warranty voids, iamzatch.

Deysha
Forum: 2005 - 2014 Mustangs 12-08-2014, 01:22 PM
Replies: 15
Views: 1,994
Posted By FordService
Welcome to the forum, Florida pony! Have you...

Welcome to the forum, Florida pony! Have you addressed this with your Ford Dealer yet?

Deysha
Showing results 1 to 25 of 500

 
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