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Showing results 1 to 25 of 68
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Search: Posts Made By: FordIVTteam
Forum: 2005 - 2014 Mustangs 02-09-2015, 01:31 PM
Replies: 6
Views: 299
Posted By FordIVTteam
I'm glad! Let me know if any other questions come...

I'm glad! Let me know if any other questions come up. :)

Kim
Forum: 2005 - 2014 Mustangs 02-08-2015, 05:31 PM
Replies: 6
Views: 299
Posted By FordIVTteam
In addition to the SYNC Supplement link that...

In addition to the SYNC Supplement link that jz78817 provided, our SYNC support website also has a lot of great information. If you haven't already created an account, I encourage you to do so:...
Forum: General Tech 02-04-2015, 03:27 PM
Replies: 7
Views: 205
Posted By FordIVTteam
You are very welcome, Steve! :) Don't hesitate to...

You are very welcome, Steve! :) Don't hesitate to contact me and Kim if you have any questions about SYNC.

Rebecca
Forum: General Tech 02-02-2015, 12:54 PM
Replies: 7
Views: 205
Posted By FordIVTteam
Hi steve694, Please perform a master reset...

Hi steve694,

Please perform a master reset to set everything back to the default settings:

http://support.ford.com/sync-technology/perform-master-reset-sync

Then use the link Xann27...
Forum: New Member Area 12-11-2014, 05:04 PM
Replies: 1
Views: 81
Posted By FordIVTteam
Official Ford In-Vehicle Technology Representative

Hey everyone,

Whatís better than one In-Vehicle Technology representative on this forum? You guessed it; two! :)

Rebecca and Kim are the official Ford representatives that will be handling...
Forum: 2005 - 2014 Mustangs 10-16-2014, 07:38 PM
Replies: 10
Views: 1,783
Posted By FordIVTteam
Hi kpow84, If the master reset didn't...

Hi kpow84,

If the master reset didn't resolve your navigation concern, I suggest bringing this to your dealership's attention. You can schedule an appointment here :):...
Forum: 2005 - 2014 Mustangs 09-16-2014, 03:43 PM
Replies: 14
Views: 659
Posted By FordIVTteam
Hey berzerk_1980, Since members of Fordís...

Hey berzerk_1980,

Since members of Fordís Product Development Team periodically skim through the ideas on this website, I encourage you to post product suggestions here:...
Forum: 2005 - 2014 Mustangs 09-15-2014, 03:44 PM
Replies: 14
Views: 659
Posted By FordIVTteam
Hi Double Tap, The SYNC system is designed...

Hi Double Tap,

The SYNC system is designed to automatically connect to your phone when you enter the vehicle (as long as it has been previously paired). You will be able to make calls via...
Forum: The New S550 2015 Mustang 09-14-2014, 07:38 PM
Replies: 8
Views: 919
Posted By FordIVTteam
Hi potman, It sounds like your system is...

Hi potman,

It sounds like your system is working as intended. The car will automatically connect to your wife's phone via Bluetooth if it is detected by SYNC. It connects so she can make and...
Forum: 2005 - 2014 Mustangs 09-10-2014, 03:55 PM
Replies: 14
Views: 659
Posted By FordIVTteam
Hey Double Tap, Have you attempted to...

Hey Double Tap,

Have you attempted to adjust the interaction level yet? Check out page 8 of your SYNC Supplement for more information:...
Forum: The New S550 2015 Mustang 09-02-2014, 08:23 PM
Replies: 4
Views: 770
Posted By FordIVTteam
Hey Eddie Broc, On the 2015 models, both...

Hey Eddie Broc,

On the 2015 models, both SYNC and SYNC with MyFord Touch will both come with the USB port option. This is a good link to see which features will come with each type of SYNC...
Forum: The New S550 2015 Mustang 09-02-2014, 06:25 PM
Replies: 8
Views: 919
Posted By FordIVTteam
Hi Eddie Broc, You have a few different...

Hi Eddie Broc,

You have a few different options when it comes to navigation.

If the vehicle comes with SYNC, you will be able to connect your compatible phone to the system via Bluetooth:...
Forum: 2005 - 2014 Mustangs 09-02-2014, 05:33 PM
Replies: 6
Views: 469
Posted By FordIVTteam
Hey vpichardo, Like PNYXPRESS mentioned,...

Hey vpichardo,

Like PNYXPRESS mentioned, having a PHONE button on the radio doesn't necessarily mean that the vehicle is equipped with SYNC. I'm happy to take a look and verify which options are...
Forum: 2005 - 2014 Mustangs 06-12-2014, 12:56 PM
Replies: 4
Views: 386
Posted By FordIVTteam
I don't blame you, HushH. It never hurts to be...

I don't blame you, HushH. It never hurts to be prepared!
If you run into any trouble getting this resolved at your dealership, reach out to me and I'll see how I can help out. :)

Kim
Forum: 2005 - 2014 Mustangs 06-10-2014, 04:12 PM
Replies: 4
Views: 386
Posted By FordIVTteam
HushH, This is definitely out of the...

HushH,

This is definitely out of the ordinary. My recommendation is to take it into your dealership so they can pinpoint the cause of this issue.

Kim
Forum: 2005 - 2014 Mustangs 05-14-2014, 08:57 PM
Replies: 49
Views: 1,943
Posted By FordIVTteam
That question is a little tricky, jhawkr....

That question is a little tricky, jhawkr. Although each system does share similarities, they all offer unique features. This page does a good job of explaining the differences. I encourage you to...
Forum: 2005 - 2014 Mustangs 05-12-2014, 03:48 PM
Replies: 49
Views: 1,943
Posted By FordIVTteam
Hi RetiredSFC 97, On the bright side, it...

Hi RetiredSFC 97,

On the bright side, it sounds like you’ve mastered the phone pairing process. ;)
Now that everything is straightened out, are you having any trouble with your SYNC system?

...
Forum: Audio/Visual Electronics 04-02-2014, 05:21 PM
Replies: 51
Views: 2,936
Posted By FordIVTteam
Hi Stangette, I am unable to speculate on...

Hi Stangette,

I am unable to speculate on future Ford product plans, but I can confirm that we are long-term partners with Microsoft and will continue to work with them for the future. If you...
Forum: 2005 - 2014 Mustangs 03-25-2014, 06:58 PM
Replies: 8
Views: 454
Posted By FordIVTteam
You're welcome, Tanner05, Currently,...

You're welcome, Tanner05,

Currently, Spotify will only work with AppLink on an iPhone: http://support.ford.com/sync-technology/spotify-for-sync-applink-sync Unfortunately, I haven't heard of...
Forum: 2005 - 2014 Mustangs 03-25-2014, 03:39 PM
Replies: 8
Views: 454
Posted By FordIVTteam
Hi Tanner05, Try removing the battery from...

Hi Tanner05,

Try removing the battery from your phone and replacing it. Once the phone boots back up, connect it again via USB. Press the VOICE COMMAND button on your steering wheel and say USB....
Forum: Audio/Visual Electronics 03-05-2014, 07:40 PM
Replies: 51
Views: 2,936
Posted By FordIVTteam
It looks like the Samsung Galaxy Legend hasn't...

It looks like the Samsung Galaxy Legend hasn't been officially tested:
http://support.ford.com/sync-technology/device-compatibility-sync

This doesn't necessarily mean that it isn't compatible,...
Forum: Audio/Visual Electronics 03-04-2014, 05:02 PM
Replies: 51
Views: 2,936
Posted By FordIVTteam
Just for clarification, are you having trouble...

Just for clarification, are you having trouble connecting a Samsung Galaxy or an iPhone? Would you like both devices paired to the SYNC system at the same time?

Hi vegas_,

If you need to...
Forum: Audio/Visual Electronics 03-03-2014, 03:50 PM
Replies: 51
Views: 2,936
Posted By FordIVTteam
Hi jz78817, I am able to assist with basic...

Hi jz78817,

I am able to assist with basic troubleshooting when it comes to SYNC systems. I'm just making sure we don't overlook any of the easy stuff.



The next troubleshooting step I...
Forum: Audio/Visual Electronics 03-02-2014, 11:49 AM
Replies: 51
Views: 2,936
Posted By FordIVTteam
Hi Stangette, jz78817 is correct; the...

Hi Stangette,

jz78817 is correct; the touchscreen is not offered as an option once the vehicle has been built.



Hello So_Cali,

Although the iPhone 4 may stream music via USB,...
Forum: Audio/Visual Electronics 02-26-2014, 02:52 PM
Replies: 51
Views: 2,936
Posted By FordIVTteam
Hi Stangette, Your SYNC system does not...

Hi Stangette,

Your SYNC system does not support the streaming of metadata via Bluetooth. jz78817 is correct; the MyFord Touch system does have this capability.

Kim
Showing results 1 to 25 of 68

 
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