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Showing results 1 to 25 of 75
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Search: Posts Made By: FordIVTteam
Forum: 2005 - 2014 Mustangs 06-09-2015, 03:20 PM
Replies: 26
Views: 1,332
Posted By FordIVTteam
jesse1125, You're welcome. Glad I could...

jesse1125,

You're welcome. Glad I could help!

Whitney
Forum: 2005 - 2014 Mustangs 06-09-2015, 12:38 PM
Replies: 26
Views: 1,332
Posted By FordIVTteam
jesse1125, It sounds like everything is...

jesse1125,

It sounds like everything is functioning properly.

Let me know if anything else comes up. :-)

Whitney
Forum: 2005 - 2014 Mustangs 06-09-2015, 11:06 AM
Replies: 26
Views: 1,332
Posted By FordIVTteam
Hey jesse1125, When you first entered the...

Hey jesse1125,

When you first entered the vehicle Bluetooth audio detected your device and began playing, but once you selected Pandora through the menu it switched to AppLink which properly...
Forum: 2005 - 2014 Mustangs 06-04-2015, 04:11 PM
Replies: 26
Views: 1,332
Posted By FordIVTteam
Hey jesse1125, You're welcome! Glad it's...

Hey jesse1125,

You're welcome! Glad it's working for you!

Keep us posted.

Whitney
Forum: 2005 - 2014 Mustangs 06-04-2015, 11:46 AM
Replies: 26
Views: 1,332
Posted By FordIVTteam
I agree with dseg; try updating Pandora. If that...

I agree with dseg; try updating Pandora. If that doesn't work, try a master reset by following these instructions:

PHONE > Scroll to SYSTEM SETTINGS > OK > Scroll to ADVANCED > OK > Scroll to...
Forum: 2005 - 2014 Mustangs 06-02-2015, 08:51 AM
Replies: 26
Views: 1,332
Posted By FordIVTteam
Hi everyone! I'm just jumping in with a...

Hi everyone!

I'm just jumping in with a little more info. Make sure your USB is at least 2GB and formatted to FAT32. Download the update to your desktop and then unzip it. If you add the zip file...
Forum: V6 S197 General Discussion 06-01-2015, 09:37 AM
Replies: 2
Views: 141
Posted By FordIVTteam
shouldhavegottheGT, Your dealer will have to...

shouldhavegottheGT,

Your dealer will have to reset the SYNC System to resolve this issue. They are in the best position to reload your software. The SYNC version canít be downgraded once youíve...
Forum: 2005 - 2014 Mustangs 02-09-2015, 12:31 PM
Replies: 6
Views: 350
Posted By FordIVTteam
I'm glad! Let me know if any other questions come...

I'm glad! Let me know if any other questions come up. :)

Kim
Forum: 2005 - 2014 Mustangs 02-08-2015, 04:31 PM
Replies: 6
Views: 350
Posted By FordIVTteam
In addition to the SYNC Supplement link that...

In addition to the SYNC Supplement link that jz78817 provided, our SYNC support website also has a lot of great information. If you haven't already created an account, I encourage you to do so:...
Forum: General Tech 02-04-2015, 02:27 PM
Replies: 7
Views: 250
Posted By FordIVTteam
You are very welcome, Steve! :) Don't hesitate to...

You are very welcome, Steve! :) Don't hesitate to contact me and Kim if you have any questions about SYNC.

Rebecca
Forum: General Tech 02-02-2015, 11:54 AM
Replies: 7
Views: 250
Posted By FordIVTteam
Hi steve694, Please perform a master reset...

Hi steve694,

Please perform a master reset to set everything back to the default settings:

http://support.ford.com/sync-technology/perform-master-reset-sync

Then use the link Xann27...
Forum: New Member Area 12-11-2014, 04:04 PM
Replies: 1
Views: 99
Posted By FordIVTteam
Official Ford In-Vehicle Technology Representative

Hey everyone,

Whatís better than one In-Vehicle Technology representative on this forum? You guessed it; two! :)

Rebecca and Kim are the official Ford representatives that will be handling...
Forum: 2005 - 2014 Mustangs 10-16-2014, 06:38 PM
Replies: 10
Views: 2,013
Posted By FordIVTteam
Hi kpow84, If the master reset didn't...

Hi kpow84,

If the master reset didn't resolve your navigation concern, I suggest bringing this to your dealership's attention. You can schedule an appointment here :):...
Forum: 2005 - 2014 Mustangs 09-16-2014, 02:43 PM
Replies: 14
Views: 737
Posted By FordIVTteam
Hey berzerk_1980, Since members of Fordís...

Hey berzerk_1980,

Since members of Fordís Product Development Team periodically skim through the ideas on this website, I encourage you to post product suggestions here:...
Forum: 2005 - 2014 Mustangs 09-15-2014, 02:44 PM
Replies: 14
Views: 737
Posted By FordIVTteam
Hi Double Tap, The SYNC system is designed...

Hi Double Tap,

The SYNC system is designed to automatically connect to your phone when you enter the vehicle (as long as it has been previously paired). You will be able to make calls via...
Forum: The New S550 2015 Mustang 09-14-2014, 06:38 PM
Replies: 8
Views: 981
Posted By FordIVTteam
Hi potman, It sounds like your system is...

Hi potman,

It sounds like your system is working as intended. The car will automatically connect to your wife's phone via Bluetooth if it is detected by SYNC. It connects so she can make and...
Forum: 2005 - 2014 Mustangs 09-10-2014, 02:55 PM
Replies: 14
Views: 737
Posted By FordIVTteam
Hey Double Tap, Have you attempted to...

Hey Double Tap,

Have you attempted to adjust the interaction level yet? Check out page 8 of your SYNC Supplement for more information:...
Forum: The New S550 2015 Mustang 09-02-2014, 07:23 PM
Replies: 4
Views: 926
Posted By FordIVTteam
Hey Eddie Broc, On the 2015 models, both...

Hey Eddie Broc,

On the 2015 models, both SYNC and SYNC with MyFord Touch will both come with the USB port option. This is a good link to see which features will come with each type of SYNC...
Forum: The New S550 2015 Mustang 09-02-2014, 05:25 PM
Replies: 8
Views: 981
Posted By FordIVTteam
Hi Eddie Broc, You have a few different...

Hi Eddie Broc,

You have a few different options when it comes to navigation.

If the vehicle comes with SYNC, you will be able to connect your compatible phone to the system via Bluetooth:...
Forum: 2005 - 2014 Mustangs 09-02-2014, 04:33 PM
Replies: 6
Views: 502
Posted By FordIVTteam
Hey vpichardo, Like PNYXPRESS mentioned,...

Hey vpichardo,

Like PNYXPRESS mentioned, having a PHONE button on the radio doesn't necessarily mean that the vehicle is equipped with SYNC. I'm happy to take a look and verify which options are...
Forum: 2005 - 2014 Mustangs 06-12-2014, 11:56 AM
Replies: 4
Views: 416
Posted By FordIVTteam
I don't blame you, HushH. It never hurts to be...

I don't blame you, HushH. It never hurts to be prepared!
If you run into any trouble getting this resolved at your dealership, reach out to me and I'll see how I can help out. :)

Kim
Forum: 2005 - 2014 Mustangs 06-10-2014, 03:12 PM
Replies: 4
Views: 416
Posted By FordIVTteam
HushH, This is definitely out of the...

HushH,

This is definitely out of the ordinary. My recommendation is to take it into your dealership so they can pinpoint the cause of this issue.

Kim
Forum: 2005 - 2014 Mustangs 05-14-2014, 07:57 PM
Replies: 49
Views: 2,066
Posted By FordIVTteam
That question is a little tricky, jhawkr....

That question is a little tricky, jhawkr. Although each system does share similarities, they all offer unique features. This page does a good job of explaining the differences. I encourage you to...
Forum: 2005 - 2014 Mustangs 05-12-2014, 02:48 PM
Replies: 49
Views: 2,066
Posted By FordIVTteam
Hi RetiredSFC 97, On the bright side, it...

Hi RetiredSFC 97,

On the bright side, it sounds like you’ve mastered the phone pairing process. ;)
Now that everything is straightened out, are you having any trouble with your SYNC system?

...
Forum: Audio/Visual Electronics 04-02-2014, 04:21 PM
Replies: 51
Views: 3,041
Posted By FordIVTteam
Hi Stangette, I am unable to speculate on...

Hi Stangette,

I am unable to speculate on future Ford product plans, but I can confirm that we are long-term partners with Microsoft and will continue to work with them for the future. If you...
Showing results 1 to 25 of 75

 
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