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Search: Posts Made By: FordIVTteam
Forum: 2005 - 2014 Mustangs 07-14-2015, 01:53 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hi Razzer, Follow this link:...

Hi Razzer,

Follow this link: http://owner.ford.com/

You'll need to select the option to register; the process requires you to enter your VIN, name, email, mailing address, and mobile number. ...
Forum: 2005 - 2014 Mustangs 07-10-2015, 11:25 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hi JimC, If you're referring to SYNC...

Hi JimC,

If you're referring to SYNC Services or vehicle health reports, only the primary phone (one user at a time) will be able to use those features. The only way to have 2 devices use that...
Forum: 2005 - 2014 Mustangs 07-09-2015, 10:40 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
That's great to hear, Jim; I'm glad they took...

That's great to hear, Jim; I'm glad they took care of you! :)

How are you liking the update so far?

Rebecca
Forum: 2005 - 2014 Mustangs 07-08-2015, 03:10 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
JimC, Perform a master reset to SYNC and...

JimC,

Perform a master reset to SYNC and then try the installation again: http://owner.ford.com/how-tos/sync-technology/sync/phone-setup/how-to-perform-a-master-reset.html

Let me know how it...
Forum: 2005 - 2014 Mustangs 07-08-2015, 12:33 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hi JimC, Is your Mustang equipped with...

Hi JimC,

Is your Mustang equipped with navigation? Did you use the USB & files from your previous installation on your Mariner, or did you download the new file specific to your vehicle?
...
Forum: 2005 - 2014 Mustangs 07-08-2015, 10:52 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hey Folks, Sorry for the mix up. You're...

Hey Folks,

Sorry for the mix up. You're correct cruisin5268d, advancing to the next song using the arrow button is definitely an option. Thanks for catching that; I was thinking of streaming...
Forum: 2005 - 2014 Mustangs 07-06-2015, 12:57 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
bstang14, When playing any media via...

bstang14,

When playing any media via Bluetooth audio, the media is controlled by the device. Therefore, the arrow buttons will not advance the media to the next track.

Try using SYNC Applink...
Forum: 2005 - 2014 Mustangs 06-09-2015, 03:20 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
jesse1125, You're welcome. Glad I could...

jesse1125,

You're welcome. Glad I could help!

Whitney
Forum: 2005 - 2014 Mustangs 06-09-2015, 12:38 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
jesse1125, It sounds like everything is...

jesse1125,

It sounds like everything is functioning properly.

Let me know if anything else comes up. :-)

Whitney
Forum: 2005 - 2014 Mustangs 06-09-2015, 11:06 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hey jesse1125, When you first entered the...

Hey jesse1125,

When you first entered the vehicle Bluetooth audio detected your device and began playing, but once you selected Pandora through the menu it switched to AppLink which properly...
Forum: 2005 - 2014 Mustangs 06-04-2015, 04:11 PM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hey jesse1125, You're welcome! Glad it's...

Hey jesse1125,

You're welcome! Glad it's working for you!

Keep us posted.

Whitney
Forum: 2005 - 2014 Mustangs 06-04-2015, 11:46 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
I agree with dseg; try updating Pandora. If that...

I agree with dseg; try updating Pandora. If that doesn't work, try a master reset by following these instructions:

PHONE > Scroll to SYSTEM SETTINGS > OK > Scroll to ADVANCED > OK > Scroll to...
Forum: 2005 - 2014 Mustangs 06-02-2015, 08:51 AM
Replies: 47
Views: 2,641
Posted By FordIVTteam
Hi everyone! I'm just jumping in with a...

Hi everyone!

I'm just jumping in with a little more info. Make sure your USB is at least 2GB and formatted to FAT32. Download the update to your desktop and then unzip it. If you add the zip file...
Forum: V6 S197 General Discussion 06-01-2015, 09:37 AM
Replies: 2
Views: 153
Posted By FordIVTteam
shouldhavegottheGT, Your dealer will have to...

shouldhavegottheGT,

Your dealer will have to reset the SYNC System to resolve this issue. They are in the best position to reload your software. The SYNC version canít be downgraded once youíve...
Forum: 2005 - 2014 Mustangs 02-09-2015, 12:31 PM
Replies: 6
Views: 371
Posted By FordIVTteam
I'm glad! Let me know if any other questions come...

I'm glad! Let me know if any other questions come up. :)

Kim
Forum: 2005 - 2014 Mustangs 02-08-2015, 04:31 PM
Replies: 6
Views: 371
Posted By FordIVTteam
In addition to the SYNC Supplement link that...

In addition to the SYNC Supplement link that jz78817 provided, our SYNC support website also has a lot of great information. If you haven't already created an account, I encourage you to do so:...
Forum: General Tech 02-04-2015, 02:27 PM
Replies: 7
Views: 276
Posted By FordIVTteam
You are very welcome, Steve! :) Don't hesitate to...

You are very welcome, Steve! :) Don't hesitate to contact me and Kim if you have any questions about SYNC.

Rebecca
Forum: General Tech 02-02-2015, 11:54 AM
Replies: 7
Views: 276
Posted By FordIVTteam
Hi steve694, Please perform a master reset...

Hi steve694,

Please perform a master reset to set everything back to the default settings:

http://support.ford.com/sync-technology/perform-master-reset-sync

Then use the link Xann27...
Forum: New Member Area 12-11-2014, 04:04 PM
Replies: 1
Views: 106
Posted By FordIVTteam
Official Ford In-Vehicle Technology Representative

Hey everyone,

Whatís better than one In-Vehicle Technology representative on this forum? You guessed it; two! :)

Rebecca and Kim are the official Ford representatives that will be handling...
Forum: 2005 - 2014 Mustangs 10-16-2014, 06:38 PM
Replies: 10
Views: 2,165
Posted By FordIVTteam
Hi kpow84, If the master reset didn't...

Hi kpow84,

If the master reset didn't resolve your navigation concern, I suggest bringing this to your dealership's attention. You can schedule an appointment here :):...
Forum: 2005 - 2014 Mustangs 09-16-2014, 02:43 PM
Replies: 14
Views: 779
Posted By FordIVTteam
Hey berzerk_1980, Since members of Fordís...

Hey berzerk_1980,

Since members of Fordís Product Development Team periodically skim through the ideas on this website, I encourage you to post product suggestions here:...
Forum: 2005 - 2014 Mustangs 09-15-2014, 02:44 PM
Replies: 14
Views: 779
Posted By FordIVTteam
Hi Double Tap, The SYNC system is designed...

Hi Double Tap,

The SYNC system is designed to automatically connect to your phone when you enter the vehicle (as long as it has been previously paired). You will be able to make calls via...
Forum: The New S550 2015 Mustang 09-14-2014, 06:38 PM
Replies: 8
Views: 1,019
Posted By FordIVTteam
Hi potman, It sounds like your system is...

Hi potman,

It sounds like your system is working as intended. The car will automatically connect to your wife's phone via Bluetooth if it is detected by SYNC. It connects so she can make and...
Forum: 2005 - 2014 Mustangs 09-10-2014, 02:55 PM
Replies: 14
Views: 779
Posted By FordIVTteam
Hey Double Tap, Have you attempted to...

Hey Double Tap,

Have you attempted to adjust the interaction level yet? Check out page 8 of your SYNC Supplement for more information:...
Forum: The New S550 2015 Mustang 09-02-2014, 07:23 PM
Replies: 4
Views: 1,001
Posted By FordIVTteam
Hey Eddie Broc, On the 2015 models, both...

Hey Eddie Broc,

On the 2015 models, both SYNC and SYNC with MyFord Touch will both come with the USB port option. This is a good link to see which features will come with each type of SYNC...
Showing results 1 to 25 of 82

 
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