15Mustang

Wondering if anyone has problems with their 2015 Mustang manual transmission? I only noticed problems at ~244 miles when I picked up my car from a Ford dealership, Bozard Ford, where it was in for warranty repair of fender/door misalignment which caused paint damage. After a poor paint repair by an auto shop, video below, I brought my car home from the dealership, and when I drove away in my Mustang after the dealership had it for ~16 miles, I immediately noticed the manual transmission didn’t shift right (it always shifted perfectly when I dropped it off). The transmission would basically now bind, catch, grind and then pop into 4th gear at low RPMs in a very odd two stage process. It absolutely NEVER did this before I dropped it at the dealership. In addition, third and fourth now made a louder thud going into gear. The transmission shift quality was significantly, noticeably degraded somehow when I left it in the dealership’s care.

Does anyone know what would cause this really poor shift quality? What type of condition? What should I do?

2015 Mustang Bad Transmission and Paint at 244 miles. Can Ford Please help me??

Choppertwo

JC, take it back to the dealer

FordService

Hello 15Mustang,

Welcome to the forum! My name is Deysha with Ford Service and as Choppertwo mentioned, I also recommend you bring it back in to your Ford Dealer. Also, PM me with your VIN, dealer, mileage, full name, and best daytime number so I can escalate it to the customer service manager for your area.

Deysha

15Mustang

Thanks Deysha

15Mustang

Hi Deysha, can you PM me?? I'm having trouble using the PM system on the forum.

Timspony

Good luck .... Deysha will help ease the situation

FordService

Yes, they exist, 15Mustang. Once I escalate this for you they will contact you. Regarding the PMs, I don’t know if you have to have a certain amount of public posts before you can PM. You may want to contact an admin.

Thanks for the support, Timspony!

Deysha

Choppertwo

15Mustang

Thank you Deysha for support and help with this!

Is there another way to reach you? I have looked everywhere for the PM option and can't find it. Does anyone know? I'll try to contact a mod to see.

FordService

Let me know what they say, 15Mustang. I’m sure it has to do with the amount of PMs you currently have.

Deysha