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Evaporator Core Defective?

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Old 08-25-2016, 09:20 PM
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warwickbass
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Default Evaporator Core Defective?

My 2015 GT Premium has been at the dealership for two weeks now. I've been given several false (after the fact) order dates for the evaporator core which is on "backorder." The service specialist says they don't know when they will receive the part from Ford, and apparently several other people are in the same situation. This is upsetting me, especially because this is the first new vehicle that I've purchased and only about a year ago.
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Old 08-26-2016, 12:40 PM
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movielover40
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Tell them you want a loner car till it comes in.

Sad to hear of this.
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Old 08-28-2016, 11:34 AM
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I work for a ford dealer and can confirm that is on backorder.. and the pass airbags for the older models too. the airbags til end of the year
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Old 08-28-2016, 11:40 AM
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warwickbass
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Originally Posted by coyotediaz92
I work for a ford dealer and can confirm that is on backorder.. and the pass airbags for the older models too. the airbags til end of the year
Do you have any idea when the core will be available?
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Old 08-28-2016, 11:56 AM
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Honestly i was hearing different things. Tomorrow when i am in i will speak with the parts manager and get an exact time frame. Ill follow up here tomorrow
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Old 08-29-2016, 06:25 AM
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Update: my store has a couple. For ecoboost and 5.0. He says the backorder is anywhere from 2-6weeks. He said it all depends on how your store ordered it and it all depends on what type of Mustang you have. We ordered a lot of them a few weeks ago that's why we have some but he said this whole year has been bad with trying to get them

Ford ft lauderdale
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Old 08-29-2016, 05:26 PM
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warwickbass
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Originally Posted by coyotediaz92
Update: my store has a couple. For ecoboost and 5.0. He says the backorder is anywhere from 2-6weeks. He said it all depends on how your store ordered it and it all depends on what type of Mustang you have. We ordered a lot of them a few weeks ago that's why we have some but he said this whole year has been bad with trying to get them

Ford ft lauderdale
I have the 5.0 GT Premium. Would a dealership buy a part from another?
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Old 08-29-2016, 05:28 PM
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Not ones on backorder. Maybe if you have connections
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Old 08-29-2016, 05:34 PM
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warwickbass
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Originally Posted by coyotediaz92
Not ones on backorder. Maybe if you have connections
Dammit. Well, thanks for the intel. After this debacle, I probably won't buy another Ford. I've had the car just over a year and who knows what other backorder hells I have to expect.
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Old 08-29-2016, 05:39 PM
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I'm sorry to hear that it's my first Ford and honestly I would stick through it the car is worth it. When I worked at Mitsubishi I had a friend that destroyed his transmission on his 2015 Evolution and it took 3 months for us to receive the transmission. I love my 5.0 and if something happens to the evaporator and it's on back order I will just deal with it and move along the car is so badass
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