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How to contact ford to find info on car

Old 09-13-2014, 06:07 PM
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Hergs90
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Default How to contact ford to find info on car

I ordered a 2015 mustang back in July and I found out they started building them two weeks ago. My dealer gave me no information on how to find out the expected build date and delivery date on it. I was wondering if anyone knows a phone number to call to ford or web page to find this info out on?
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Old 09-13-2014, 07:02 PM
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99GTvert
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That sounds like bull**** from your dealership. Press them on the issue.
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Old 09-13-2014, 09:32 PM
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jz78817
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cars won't ship until OK To Buy is approved. your dealer won't know when your car is on its way until then.
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Old 09-13-2014, 10:15 PM
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What is "OK To Buy"?
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Old 09-13-2014, 10:55 PM
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Originally Posted by 99GTvert
What is "OK To Buy"?
when new model vehicles are approved to ship to dealers.
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Old 09-15-2014, 10:15 AM
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FordService
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Originally Posted by Hergs90
I ordered a 2015 mustang back in July and I found out they started building them two weeks ago. My dealer gave me no information on how to find out the expected build date and delivery date on it. I was wondering if anyone knows a phone number to call to ford or web page to find this info out on?
Hello Hergs90,

Welcome to the forum! My name is Deysha with Ford Service. PM me with your dealer’s name and order number so I can help.

Deysha
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Old 09-16-2014, 03:56 PM
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Hergs90
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I called you're marketing number and was able to get the information that I was looking for. Unfortunately my car hasn't been scheduled to be built yet . But thanks for being willing to help!!
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Old 09-29-2014, 08:35 AM
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FordService
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Originally Posted by Hergs90
I called you're marketing number and was able to get the information that I was looking for. Unfortunately my car hasn't been scheduled to be built yet . But thanks for being willing to help!!
No problem, Hergs90! You're welcome to check with me weekly.

Deysha
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