My Dealership damaged my Mustang!
03-26-2015, 04:17 PM
#12
5th Gear Member
Join Date: Mar 2008
Location: wisconsin
Posts: 2,260
Just curious, maybe everyone could weigh in on this:
When a vehicle is repaired at a collision center or body shop and the repair is logged into the data base and tied to the VIN.....what happens to that vehicle's value? I am asking this because most of the responses here seem to think I am going overboard, coming off too harsh, jumping off the deep end, a dick-bag, etc.
When a vehicle is repaired at a collision center or body shop and the repair is logged into the data base and tied to the VIN.....what happens to that vehicle's value? I am asking this because most of the responses here seem to think I am going overboard, coming off too harsh, jumping off the deep end, a dick-bag, etc.
Second, how do I know this person who worked on my Mustang did the work correctly? Or up to Ford factory standards? My concern is that he damaged my vehicle and had no regard to report it to anyone and just left. That leads me to think his work ethic isnt his strong suit.
incorrect, body repair like this is handled internally and is not reported to carfax
03-26-2015, 04:40 PM
#13
1st Gear Member
Thread Starter
Join Date: May 2013
Location: Nevada
Posts: 88
Honestly, it looks like this post is just going to turn into a bunch of name calling, grade school comments/nonsense and not what I expected would happen from a forum geared towards Mustang enthusiasts/owners.
What surprises me is that somehow I became the bad guy here. None of you know me and I dont know any of you.
The dealership damaged my car. I am upset about it. Sorry I shared my experience.
What surprises me is that somehow I became the bad guy here. None of you know me and I dont know any of you.
The dealership damaged my car. I am upset about it. Sorry I shared my experience.
03-26-2015, 04:49 PM
#14
1st Gear Member
Join Date: Nov 2013
Location: Ocean Springs, Mississippi
Posts: 87
I'd be mad too, but if they are going to repair it to your satisfaction there's no need to get too stressed out.
I just had tires installed last week and they chipped the paint on all four wheels. I was pissed when I saw the damage. Most people wouldn't even pay attention to it, but like you I spent a lot of money on this car and try to take care of it. I don't appreciate nor do I expect someone who is performing a service to damage my property. The installer has committed to repair the wheels and as long as they are repaired to my satisfaction all is good.
I'm sure everyone posting idiotic comments in this thread would be angry if it was their car, whether they want to admit it or not.
I just had tires installed last week and they chipped the paint on all four wheels. I was pissed when I saw the damage. Most people wouldn't even pay attention to it, but like you I spent a lot of money on this car and try to take care of it. I don't appreciate nor do I expect someone who is performing a service to damage my property. The installer has committed to repair the wheels and as long as they are repaired to my satisfaction all is good.
I'm sure everyone posting idiotic comments in this thread would be angry if it was their car, whether they want to admit it or not.
03-26-2015, 05:35 PM
#15
1st Gear Member
Join Date: Jul 2012
Location: Illinois
Posts: 118
I agree that it's "significant damage", especially a new car.
It seems every time I take anything to someone to do work, they F*** it up somehow.
So many hacks out there.
Stand your ground and get them to make good.
It seems every time I take anything to someone to do work, they F*** it up somehow.
So many hacks out there.
Stand your ground and get them to make good.
03-27-2015, 09:35 AM
#18
Join Date: Jul 2014
Location: Illinois
Posts: 17
Sorry
Sorry u were made to feel bad. I'm not sure what all that BS was "like oh it's not real damage" pure BS! A real Mustang enthusiast would never say that crap!
Honestly, it looks like this post is just going to turn into a bunch of name calling, grade school comments/nonsense and not what I expected would happen from a forum geared towards Mustang enthusiasts/owners.
What surprises me is that somehow I became the bad guy here. None of you know me and I dont know any of you.
The dealership damaged my car. I am upset about it. Sorry I shared my experience.
What surprises me is that somehow I became the bad guy here. None of you know me and I dont know any of you.
The dealership damaged my car. I am upset about it. Sorry I shared my experience.
03-27-2015, 10:30 AM
#19
Hello everyone. Well, today I took my 2014 Mustang in to the dealership to have the convertible top replaced. If you read my previous post, the top was starting to rip/tear due to the trim piece the top rests against. Ford authorized a full convertible top replacement and today the job was to be done. I left my Mustang at the dealer today at 8am and returned to pick it up around 3pm. Thats when I noticed significant damage to my Mustang.
So, now what??!!
The service advisor and his manager were shocked to see this.
They informed me that the person who worked on my car was NOT a Ford employee (first time I was hearing this) and they hired out the job. The person did not alert/inform anyone of the damage.
The dealership have me a loaner car for 5 days and said they need time to figure out a plan. My plan is to contact Ford in the morning and possibly an attorney.
What do you guys think? Can you believe this?
So, now what??!!
The service advisor and his manager were shocked to see this.
They informed me that the person who worked on my car was NOT a Ford employee (first time I was hearing this) and they hired out the job. The person did not alert/inform anyone of the damage.
The dealership have me a loaner car for 5 days and said they need time to figure out a plan. My plan is to contact Ford in the morning and possibly an attorney.
What do you guys think? Can you believe this?
Deysha
