Caught on Tape: Dealership Employees Joyride Mustang GT

By -

Originally brought in for an alignment, mechanics of a New Jersey Ford dealership end up destroying customer’s clutch.

It’s one of our greatest fears: we take our Mustang in for repairs, or leave our pony with a valet to park while at an event, only to later learn how much unnecessary abuse was put on the car.

Such a fear was realized by Suhail Sood with his 2016 Mustang GT. Per Jalopnik Sood took his black stallion for a simple alignment, only to find more was done than usual.

2016 Ford Mustang GT

“On 01/21/2019, I went to Steven’s Jersey City Ford to get the suspension pivot points reset and the car aligned,” Sood writes in the description of the video above.” I was scheduled for 01:30 PM but they took forever to do everything. After they were done taking their sweet time, that’s when the tech decided go for a “joy ride”. I got the car back at 5:00 PM.”

As Sood told Jalopnik, he had installed two dashcams to eliminate doubts should a possible accident occur. The cams were left on at the time of the alignment, capturing the mayhem his Mustang was about to experience at the hands of the dealership’s mechanics.

Mustang Dashcam Footage

The first mechanic pulls out of the service bay to take the Mustang around the neighborhood, stopping by a Chevy dealership to talk to a friend for a moment before revving off to another street, winding back up at the Ford dealership.

He then picks up two other mechanics, one of whom stating he’s never driven a manual before. The driver offers to teach him, though the auto man declines. And speaking of the manual, the original driver switches with another, who winds up burning out the clutch before the video closes with a 75 mph pull, the last in a series which included a 50 mph pull in a 30 mph zone.

2016 Ford Mustang GT

The video was posted to Facebook soon after the incident, only for the dealer’s service manager to ask Sood to take it down for a refund of $380, the cost of the alignment. Sood never received the refund, found more footage on his cameras, then sent a letter demanding not only the refund, but also clutch replacement, full replacement of the brakes and tires, and compensation due to lost salary for having to deal with this in the first place.

As it stands now, the dealership and Sood refuse to stand down. All we can say is if you’re entrusted with a vehicle of any kind, don’t do what these tools did to the Mustang.

Photos: Suhail Sood

Join the Mustang Forums now!

Since launching her professional writing career nearly a decade ago as a fashion blogger, Cameron Aubernon has written for a handful of online and print publications on a wide variety of subjects, including expat issues, fashion, music, and, of course, the automotive industry. The automotive expert was even the editor-in-chief of a popular online lifestyle publication, where she reviewed luxury cars and interviewed fellow automotive enthusiasts.

A graduate of The Evergreen State College Class of 2005 with a bachelor's in liberal arts, Aubernon took a left turn from fashion writing into the automotive realm when she asked a fellow writer via Facebook if she could write for their site. Following an internship, stints with a couple of hyper-local online publications, and a move to Seattle, she made her then-biggest impact with The Truth about Cars, writing full-time for the publication from 2013 to 2015.

Currently, the highly-regarded automotive expert is a frequent contributor to the high-traffic Internet Brands Auto Group websites Rennlist and Mustang Forums, among others.

Aubernon’s expert knowledge of all things Ford trucks has also made her a mainstay as one of the most prolific writers on Ford Truck Enthusiasts and F-150 Online.

Aubernon can be contacted via email at [email protected]

Comments ()