Caught on Tape: Dealership Employees Joyride Mustang GT
Originally brought in for an alignment, mechanics of a New Jersey Ford dealership end up destroying customer’s clutch.
It’s one of our greatest fears: we take our Mustang in for repairs, or leave our pony with a valet to park while at an event, only to later learn how much unnecessary abuse was put on the car.
Such a fear was realized by Suhail Sood with his 2016 Mustang GT. Per Jalopnik Sood took his black stallion for a simple alignment, only to find more was done than usual.
“On 01/21/2019, I went to Steven’s Jersey City Ford to get the suspension pivot points reset and the car aligned,” Sood writes in the description of the video above.” I was scheduled for 01:30 PM but they took forever to do everything. After they were done taking their sweet time, that’s when the tech decided go for a “joy ride”. I got the car back at 5:00 PM.”
As Sood told Jalopnik, he had installed two dashcams to eliminate doubts should a possible accident occur. The cams were left on at the time of the alignment, capturing the mayhem his Mustang was about to experience at the hands of the dealership’s mechanics.
The first mechanic pulls out of the service bay to take the Mustang around the neighborhood, stopping by a Chevy dealership to talk to a friend for a moment before revving off to another street, winding back up at the Ford dealership.
He then picks up two other mechanics, one of whom stating he’s never driven a manual before. The driver offers to teach him, though the auto man declines. And speaking of the manual, the original driver switches with another, who winds up burning out the clutch before the video closes with a 75 mph pull, the last in a series which included a 50 mph pull in a 30 mph zone.
The video was posted to Facebook soon after the incident, only for the dealer’s service manager to ask Sood to take it down for a refund of $380, the cost of the alignment. Sood never received the refund, found more footage on his cameras, then sent a letter demanding not only the refund, but also clutch replacement, full replacement of the brakes and tires, and compensation due to lost salary for having to deal with this in the first place.
As it stands now, the dealership and Sood refuse to stand down. All we can say is if you’re entrusted with a vehicle of any kind, don’t do what these tools did to the Mustang.
Photos: Suhail Sood
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