Birdieman4

I actually buy the oil, then take it to ford. One reason I do this, is that I found out a few years ago that ford will actually look to see if you are a 'loyal' customer, in certain circumstances. If you are in 'grey area' issues with your car, or issues when you might need some benefit of the doubt, you can use it to your advantage. I found this out from a regional customer service rep; that they will actually look at your service record in certain cases if you are having issues. So i let ford do it. Also, if ford screws something up, it is much easier for recourse that trying to deal with a franchised Jiffy Lube. I actually wouldn't dis-trust a Jiffy Lube to change it, as long as I was watching.