Axle whine "fixed" - I am PO'd!
09-26-2006, 01:35 PM
#11
3rd Gear Member
Join Date: Apr 2006
Location:
Posts: 628
RE: Axle whine "fixed" - I am PO'd!
Yeah I know Motive makes them for Ford but an awful lot of people have had problems with the Motives on this forum. Ford gears are marked with the letters G410A on the box and the Motives have the G410M on the box. People don't have any problems with the G410A gears that I've heard, they do with the others. Thanks,
09-26-2006, 02:06 PM
#13
5th Gear Member
Join Date: May 2006
Location: Florida
Posts: 3,881
RE: Axle whine "fixed" - I am PO'd!
Yeah I seem to remember from somewhere that the G410M were ones from a previous batch than the G410A and that when ordering new ones you should make sure you get the G410As because they were slightly different or something like that. Not sure why you would have gotten Ms if you ordered the As but that would be something I would have complained about before they got installed. I dunno what you could do about it now that they are installed but you might try just bringing up the fact that they were the wrong ones and now they are whining.. who knows, maybe theyll switch them out..
09-26-2006, 02:28 PM
#14
3rd Gear Member
Join Date: Aug 2006
Location: North East Texas on the Red River
Posts: 886
RE: Axle whine "fixed" - I am PO'd!
I believe that Archion is right on with his assessment, but I will go one step further:
The tech, just threw in the gears without checking backlash or pattern. In many cases if they are using Ford gears they can get by with this. They gambled and lost. Make sure that you collect on the loss. Go back and get them to fix it and tell them to check backlash and the pattern.
The tech, just threw in the gears without checking backlash or pattern. In many cases if they are using Ford gears they can get by with this. They gambled and lost. Make sure that you collect on the loss. Go back and get them to fix it and tell them to check backlash and the pattern.
09-26-2006, 02:35 PM
#15
Gentleman's Relish
Join Date: Feb 2005
Location: AZ
Posts: 13,090
RE: Axle whine "fixed" - I am PO'd!
Sorry to hear about the 'fix' not being fixed properly the first time. Definitely take it back to the dealer and have them take a look at it. It sounds like they didn't take it for a test drive after doing the work.
I had to take my car back to the dealer 4 times in an eight month period to fix a TO bearing correctly (was whinning at low RPM when driven or the pedal was released when idling). THe 4th time around they checked EVERYTHING in the clutch/tranny and also replaced the Pressure plate and TO not just the TO.
Friction Items wear (gears, clutches, clutch packs etc.) They probably overlooked some of the clearences because the car is 'new' and hasn't worn in 100%. Shortcuts on their part probably caused it, they should take care of it.
I had to take my car back to the dealer 4 times in an eight month period to fix a TO bearing correctly (was whinning at low RPM when driven or the pedal was released when idling). THe 4th time around they checked EVERYTHING in the clutch/tranny and also replaced the Pressure plate and TO not just the TO.
Friction Items wear (gears, clutches, clutch packs etc.) They probably overlooked some of the clearences because the car is 'new' and hasn't worn in 100%. Shortcuts on their part probably caused it, they should take care of it.
09-26-2006, 04:11 PM
#16
2nd Gear Member
Join Date: Feb 2006
Location:
Posts: 210
RE: Axle whine "fixed" - I am PO'd!
Another reason to NOT have the rear moan TSB done. Change the fluid, add the friction modifier and live with the noise. The only time I hear it is when I MAKE it do it - like doing sharp turns in the parking lot. The so-called TSB fix is not worth the risk of Ford messing the rear-up. The TSB seems to me to be a band-aid. You need to completely redo the rear end once open. I've also heard the "new" clutch packs are exactly the same as the old - just not tighten down so much, and this almost completely negates the effectiveness of the Trac-Loc. I'll let my rear-end sieze before doing the TSB and live with the noise.
09-26-2006, 05:40 PM
#17
4th Gear Member
Thread Starter
Join Date: Jan 2006
Location: NC
Posts: 1,138
RE: Axle whine "fixed" - I am PO'd!
So has anyone had Ford actually do this TSB correctly? I'm concerned they'll never get it right and I'll be forced to pay an outside shop to do it. Should I insist on a different tech doing it or would that just **** them off?
09-26-2006, 05:52 PM
#18
RE: Axle whine "fixed" - I am PO'd!
One thing to remember, they are there to service you, not the other way around, whether they like it or not, the old "Customer is always right" thing. They may try to give you a runaround but in the end they have to keep you happy.
09-27-2006, 09:06 AM
#20
2nd Gear Member
Join Date: Sep 2006
Location:
Posts: 165
RE: Axle whine "fixed" - I am PO'd!
ORIGINAL: Derf00
Sorry to hear about the 'fix' not being fixed properly the first time. Definitely take it back to the dealer and have them take a look at it. It sounds like they didn't take it for a test drive after doing the work.
I had to take my car back to the dealer 4 times in an eight month period to fix a TO bearing correctly (was whinning at low RPM when driven or the pedal was released when idling). THe 4th time around they checked EVERYTHING in the clutch/tranny and also replaced the Pressure plate and TO not just the TO.
Friction Items wear (gears, clutches, clutch packs etc.) They probably overlooked some of the clearences because the car is 'new' and hasn't worn in 100%. Shortcuts on their part probably caused it, they should take care of it.
Sorry to hear about the 'fix' not being fixed properly the first time. Definitely take it back to the dealer and have them take a look at it. It sounds like they didn't take it for a test drive after doing the work.
I had to take my car back to the dealer 4 times in an eight month period to fix a TO bearing correctly (was whinning at low RPM when driven or the pedal was released when idling). THe 4th time around they checked EVERYTHING in the clutch/tranny and also replaced the Pressure plate and TO not just the TO.
Friction Items wear (gears, clutches, clutch packs etc.) They probably overlooked some of the clearences because the car is 'new' and hasn't worn in 100%. Shortcuts on their part probably caused it, they should take care of it.