FRUSTRATED beware for the cheap deal!!!
02-23-2007, 10:36 PM
#1
5th Gear Member
Thread Starter
Join Date: May 2006
Location: DBN, MI
Posts: 2,578
FRUSTRATED beware for the cheap deal!!!
Great deal on "cheap" wheels. I was going to buy these from Mustang Tuning (MT) or American Tuning which ever you perfer but I got a better deal somewhere else and went with them. I usually get my stuff from MT but went with the better price....big mistake.
When I ordered it took my 4 hours to get ahold of the salesman incharge of the order but things happen. Order was placed and things were good so I thought. Well on Monday this week I got my credit card statement from the order and the wheels were not on the bill so I called to see if there was a mistake about the order. "No" everything was fine I was told wheels shipped last week. Could I get a tracking number I asked...um I didn't get one they didn't give it to me, and click! Well the wheels came Wed so everything was fine so I thought. I opened the wheels and wow man are they beautiful!!!
I was so happy
I got my tires mounted on WED it was cheap only $50, and went to put them on my car on Friday around 4PM......
They don't fit!!! WRONG OFFSET!!!!! These are for the 2004 and below. SO I call my salesman and come to find out that he doesn't work there full time he has another job. I was given another number to try. This was roughly 2PM I left a message and a EMAIL was sent to him as well. I called his other number to find if I could leave an email but he wasn't as the desk so Message left. I called to see if I could maybe talk to another saleman at this company, no one was there to talk and the GM/sales was gone for the day but he can call me back monday???? Well no response yet from anyone and I'm out the cost of the wheels cause they are mounted and the cost of the fee to mount them for a wheel that is not for my car!!!! Even if they do allow me to return them I'll end up paying for the mount and und mount and shipping on teh wheel....WTF do I do?
I hope that they will help me out!!! I have no idea what to do but I know These will not fit my car!
ANY IDEAS?
When I ordered it took my 4 hours to get ahold of the salesman incharge of the order but things happen. Order was placed and things were good so I thought. Well on Monday this week I got my credit card statement from the order and the wheels were not on the bill so I called to see if there was a mistake about the order. "No" everything was fine I was told wheels shipped last week. Could I get a tracking number I asked...um I didn't get one they didn't give it to me, and click! Well the wheels came Wed so everything was fine so I thought. I opened the wheels and wow man are they beautiful!!!
I was so happy
I got my tires mounted on WED it was cheap only $50, and went to put them on my car on Friday around 4PM......
They don't fit!!! WRONG OFFSET!!!!! These are for the 2004 and below. SO I call my salesman and come to find out that he doesn't work there full time he has another job. I was given another number to try. This was roughly 2PM I left a message and a EMAIL was sent to him as well. I called his other number to find if I could leave an email but he wasn't as the desk so Message left. I called to see if I could maybe talk to another saleman at this company, no one was there to talk and the GM/sales was gone for the day but he can call me back monday???? Well no response yet from anyone and I'm out the cost of the wheels cause they are mounted and the cost of the fee to mount them for a wheel that is not for my car!!!! Even if they do allow me to return them I'll end up paying for the mount and und mount and shipping on teh wheel....WTF do I do?
I hope that they will help me out!!! I have no idea what to do but I know These will not fit my car!
ANY IDEAS?
02-23-2007, 11:06 PM
#6
5th Gear Member
Join Date: May 2006
Location: Tennessee
Posts: 4,182
RE: FRUSTRATED beware for the cheap deal!!!
Yea I had this same delimma a month ago, my gut chose American muscle because they deal mainly with stangs....Sorry for the mistake and the WAIT, because now you gotta wait all over again
02-23-2007, 11:07 PM
#7
Join Date: Feb 2007
Location:
Posts: 42
RE: FRUSTRATED beware for the cheap deal!!!
I would return them for a refund and purchase somewhere else. How do you think they will handle a waranty issue if one should arise in the future? My guess is you will never get any satisfaction with a company like that!
